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Temporary Donor Services Associate, Grants

Silicon Valley Community Foundation
Mountain View, California
Closing date
Sep 24, 2021
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Job Details


Silicon Valley Community Foundation advances innovative philanthropic solutions to challenging problems. As the largest community foundation in the world, we engage donors and corporations from Silicon Valley, across the country and around the globe to make our region and world better for all. Our passion for helping people and organizations achieve their philanthropic dreams has created a global philanthropic enterprise committed to the belief that possibilities start here. Learn more at


This is a temporary full-time, non-exempt level position in Mountain View, California.  

Work will be conducted remotely due to the pandemic, and we will be accepting applicants from anywhere in California. 

Additional hours may be required as needed throughout the year; November and December are considered peak season.  Assignment through January 2022.


Silicon Valley Community Foundation is seeking a skilled individuals to join a focused team providing oversight for the community foundation’s grants, ensuring accuracy and compliance with state and federal regulations and organization policies. This team is responsible for the integrity of each transaction, verifying grantee information, entering data and preparing grant award letters.

Reporting to a donor services officer, this position is responsible for enabling a world-class donor experience through timely grant processing, ensuring grant compliance and accuracy and providing exceptional customer service for colleagues and grantees. 


  • Process donor advised, supporting organization, designated, nonprofit investment and competitive grants, including data entry, conducting due diligence and verifying grant compliance for domestic and international grant recommendations.
  • Answer client inquiries from grantees and colleagues regarding grant status and procedures.
  • Provide timely, responsive and professional customer service throughout SVCF.
  • Prepare grant award letters, grant agreements and other correspondence, verifying accuracy before mailing.
  • Work with the donor services team to improve processing, procedures and to problem-solve.
  • Assist with special projects as needed, such as database updates, templates and workgroup participation.
  • Other duties as assigned.


  • Minimum of two years of college or relevant work experience.
  • Aptitude to think critically and creatively.
  • Attention to detail and proven ability to perform tasks independently with a high degree of accuracy.
  • Ability to manage multiple projects with specific deadlines while delivering high quality work.
  • Ability to thrive in a rapidly shifting and evolving workplace.
  • Experience with customer service and web-based research.
  • Accepts responsibility and follows through on assignments.
  • Excellent interpersonal skills with an ability to work with diverse people and in diverse groups.
  • Strong software skills in Microsoft Office Suite and Outlook.  Ability to learn new systems quickly; database experience, particularly GrantedGE and Raiser’s Edge preferred.
  • Excellent oral and written communication skills, as well as analytical skills.
  • Strong sense of office protocol and discretion.
  • Ability and willingness to work additional hours as needed.


Our Vision:

Silicon Valley Community Foundation advances innovative philanthropic solutions to challenging problems, engaging donors to make our region and world a better place for all.

Our Mission:

Silicon Valley Community Foundation is a comprehensive center of philanthropy. Through visionary leadership, strategic grantmaking and world-class experiences, we partner with donors to strengthen the common good locally and throughout the world.

Our Values:

Our values guide us as we make important decisions that drive us toward improving our community and our world.

  • COURAGE - We tackle the toughest challenges. We speak up and take risks to fight for justice, equity and lasting systemic change. 
  • COLLABORATION - We partner with people everywhere. We learn from and work with each other, our community and nonprofit partners and donors to achieve positive impact.
  • INCLUSION - We elevate diverse voices. We are most impactful when our organization and  our work include people from varied backgrounds, opinions and perspectives.
  • RESPECT- We listen deeply and treat each other with kindness. We ask for and seek to understand the ideas of those we serve.
  • ACCOUNTABILITY - We take responsibility. We expect transparency and accountability from ourselves and the social systems we seek to improve.
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United States
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