Volunteer Coordinator

Position Posting: VOLUNTEER COORDINATOR 

Buckhead Christian Ministry has an immediate opening for a full-time Volunteer Coordinator to support our Volunteer and Community Relations department.  BCM is a faith-based non-profit whose mission is to keep people from becoming homeless and work to elevate their possibilities for economic empowerment.  BCM provides emergency and housing assistance and life-skills education with special emphasis on the needs of low-income workers.  

The Volunteer Coordinator will be responsible for recruiting and training new volunteers, maintaining an accurate database of volunteer information and skills, matching volunteers to opportunities that suit their skills, keeping volunteers informed, and communicating engagement opportunities with BCM to the public. 

DESIRED SKILLS AND KNOWLEDGE: 

• Passion for the mission of Buckhead Christian Ministry 
• Demonstrated ability to work in a fast-paced environment, meet concurrent deadlines, organize time and priorities 
• Ability to speak on a one-to-one basis or largely to a group to inform and engage volunteers  
• High degree of integrity, initiative, and resilience 
• Experience working remote and facilitating virtual trainings and meetings 
• Ability to effectively manage a wide array of tasks, projects and responsibilities  
• Passion for working with volunteers, churches, corporations and community organizations 
• Demonstrated ability to engage volunteers to build long-term relationships for the benefit of the organization 

ESSENTIAL RESPONSIBILITIES: 

• Serve as the primary point of contact for all request to volunteer and ensure a timely response.  
• Assist with maintaining and developing a comprehensive recruitment, orientation, training, retention and recognition plan for individual and group volunteers to ensure that all volunteers are knowledgeable, engaged and feel valued. 
• Schedule and facilitate ongoing orientations, trainings and support meetings with volunteers  
• Collaborate with program and development leadership in developing and maintaining a comprehensive list of engagement opportunities throughout the organization for individual and group volunteers 
• Work closely with the Volunteer and Church Support Manager to develop and provide monthly and annual reports on all individual and group volunteer activities to include number of volunteers, number of hours served and role retention.  
• Manage, maintain, and ensure the accuracy of records in a volunteer management database (VolunteerHub) 
• Serve as a primary BCM representative at fairs, festivals, community events, etc. in promoting volunteer and engagement opportunities.  
• Develop and maintain appropriate collateral and communication materials for recruitment and retention of volunteers. 

QUALIFICATIONS: 

• Bachelor’s Degree  
• A minimum of 2 years of non-profit and volunteer management experience required 
• Demonstrated ability to establish, maintain and strengthen relationships with volunteers and the general public and business community on behalf of an organization 
• Experience working remote and maintaining a home office preferred  
• Proficiency with Microsoft Office applications especially Word, Excel, Outlook, PowerPoint, volunteer databases (VolunteerHub experience preferred) 

OTHER INFORMATION: 

• Valid driver’s license and reliable transportation required 
• Must be available to work nights and weekends as needed 
• Able to stand for long periods and lift at least 20lbs 
• Demonstrated ability to write clearly and persuasively 
• Excellent oral presentation skills 

CORE COMPETENCIES: 

• Positive, poised professional demeanor with excellent interpersonal skills 
• Demonstrated ability to solve problems, work independently, and manage/prioritize multiple projects and tasks 
• Attention to detail and ability to demonstrate initiative in beginning and completing tasks 
• Highly organized, reliable and dependable 
• Comfortable communicating directly with the public and coordinating volunteers and service projects 
• Self-starter and team player 

COMMITMENT AND COMPENSATION: 

• This is a full-time, exempt position  
• Competitive compensation commensurate with experience 
• Health Benefits (Medical and dental insurance, life insurance, long- and short-term disability) 
• Retirement Benefits (403b with generous match)  

HOW TO APPLY: 

Applicants meeting the above qualifications should submit a resume, cover letter, and salary history via email to volunteers@bcmatlanta.org.  Please put “Volunteer Coordinator” in the subject line.  NO CALLS.