Development Manager

Church Hill Activities & Tutoring (CHAT) is a nonprofit serving the youth of Richmond’s East End through education, vocational training, after-school enrichment activities, and community partnerships. We’re committed to providing high-quality, equitable learning opportunities to students and supporting their personal, academic, vocational, and spiritual growth. Through our work, we have the honor of walking with families in our community, together ensuring their students have room to thrive and discover their God-given potential. 

We are looking for a relational Development Manager who has experience managing development systems and data. This person will build and steward donor relationships and ensure regular, coordinated, segmented, and donor-centric contact. Additionally, this person will serve as the primary database manager, ensuring the integrity of all donor data and reporting. As a key member of CHAT’s development team, this person will work closely with the Executive Director, Chief of Development & Operations, and Director of Communications to raise over $2.5 million annually in philanthropic support to fuel CHAT’s work. 

Qualifications

• Faith in Jesus Christ, affirming the Apostles’ Creed and lived out in a faith community
• Bachelor’s degree from an accredited post-secondary institution 2–4 years of fundraising experience that includes data management, planning, stewardship, and skill development
• Ability to use good judgment, take initiative, anticipate and respond to needs, prioritize, and solve problems
• Creativity and imagination in developing and implementing engagement strategies with existing donors and prospects
• Strong data management and technology skills, Salesforce experience preferred

Approach

• Highly efficient and strong attention to detail: ability to make a conscious and relentless effort to improve and maintain systems that support the donor experience
• Effective communicator: strong written, oral, and interpersonal communication skills as evidenced by active listening, clarity of thought, and a winsome disposition
• Radically hospitable: quickly build authentic relationships while welcoming each unique stakeholder into our work

Responsibilities

• Maintain and increase CHAT’s donor retention and acquisition rates across all donor types
• Oversee all aspects of donor relations for foundations, corporations, family foundations, and individuals, identifying opportunities to recognize and steward donors generally and also facilitate specific, personalized recognition
• Develop and maintain the gift acknowledgment process and execute all cultivation communications
• Nurture and sustain long-term relationships with donors and partners at the $5,000 level and below, executing an annual stewardship plan and reaching revenue goals In partnership with the Director of Communications, plan, design, and execute regular segmented touchpoints, using a variety of tactics to communicate, engage, and steward donors throughout the year
• Manage the development database (Salesforce), ensure quality of constituent and gift data, and execute all financial data entry, list pulls, dashboard development, reporting, and analysis
• Write and edit copy for grants, digital communications, and donor relations materials 
• Coordinate event planning and grant writing, in alignment with annual fund development goals

Position Overview & Compensation

• Full-time, minimum of 40 hours/week, overtime exempt. 
• Anticipated range of compensation: $40,000–$50,000, negotiable and commensurate with skills and experience. We offer competitive health insurance plans with dependent care, parental leave, personal days, and more.
• Reports to CHAT’s Chief of Development & Operations.
• It is our expectation that the person hired to fill this position will work from our administrative offices, located at 3015 N Street, Richmond, VA, with standard Monday-Friday business hours and occasional evening or weekend work as required to meet the needs of the role.