Complaint Specialist

Location
Austin, Texas
Salary
$23-$30
Posted
Jul 21, 2021
Closes
Aug 20, 2021
Position Type
Full Time
Degree Level
Bachelors
Experience Level
Professional

This position is responsible for the intake of complaints of police misconduct, review videos, analysis of policy, and the monitoring of misconduct investigations. This position requires attention to detail and analytical and critical thinking skills. It also requires research, analysis of policies and data and the ability to draft recommendations for change in policy and recommendations for discipline. This position has high level of customer service and will interact with the public regularly. Good diplomacy skills are must. 
 
You should apply if any of these items describe you: 

  • You are naturally curious with a strong attention to detail 
  • You have experience in research and writing 
  • Ability to demonstrate excellent creativity and confidence 
  • You are quick thinking and can work under pressure and with tight timelines 

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