Donor Communications Manager

Donor Communications Manager

Full Time Non-Exempt

About The Tech

The Tech Interactive is a family-friendly science and technology center in the heart of downtown San Jose. Our hands-on activities, experimental labs and design challenge experiences empower people to innovate with creativity, curiosity and compassion. The Tech is a world leader in the creation of immersive STEAM education resources to develop the next generation of problem-solvers locally, nationally and globally. We believe that everyone is born an innovator who can change the world for the better.

Our success is dependent on building teams that include people from different backgrounds and experiences who challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including but not limited to those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or nonconforming, veterans, and people from different socioeconomic backgrounds.

Position Summary

The Donor Communications Manager is an integral part of the Development team, supporting the team in stewarding donors through special events and communication.  This position duties will include preparing impact reports, creating collateral materials, and project managing donor events. 

Key Responsibilities:

• Support development team by developing and executing communication with donors.
• Manage development event details and if needed logistics for donor events.
• Create timelines for scheduled donor events and project manage for a successful outcome.
• Coordinate with internal and external partners to ensure execution of events. 
• Follow processes to request support work from other internal departments.
• Work with the Development team and Marketing and Community team to create content for brochures and other collateral materials. 
• Pull lists from internal database for invitations, donor emails and other mailings.
• Prepare written content for donor reports and other communications pieces i.e. ROI packages for major donors, impact reports, letters etc.
• Partner with department directors in managing a small group of members/donors.

Qualifications:

• Knowledge of fundraising principles and practices and the ability to think strategically about donor communications.
• Strong interpersonal, organizational and project management skills.
• Ability to research and organize information and data with accuracy and attention to detail.
• Ability to manage competing priorities and coordinate multiple tasks in a high-pressure environment.
• Ability to work and communicate effectively, orally and in writing, with a broad range of internal and external constituents.
• Ability to work independently and as part of a team
• Evidence of being self-starting, entrepreneurial and creative in forming and executing on ideas.
• Ability to deliver excellent customer service and build relationships. 
• Experience with CRM or donor management systems is a plus. (Tessitura preferred) 
• Ability to work a flexible schedule if needed to support events.

The Tech will provide an equal opportunity in recruitment and employment to all individuals and will not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information,  or any other basis protected by applicable law.