Program Coordinator

Austin County, Texas
Up to 48K, DOQ
May 03, 2021
Jun 02, 2021
Focus Areas
Position Type
Full Time
Degree Level

About Us

Community Tech Network is a 501(c)3 nonprofit with offices in the San Francisco Bay Area and in Austin, TX. Our mission is to unite organizations and volunteers to transform lives through digital literacy.

We believe that access to the Internet is a human right, and that those without the skills to use a computer are at risk of social and economic disadvantage. Public services and essential information are increasingly moving online, and many people are unable to access these resources. Many fine organizations are working to spread Internet connectivity to the underserved, but access to technology is  only  a  partial  solution.  Connectivity needs  to be  coupled  with  digital  skills  training  that  is relevant  and delivered in a way that won’t intimidate the adult learner.

About You You  are  energetic  and   enthusiastic  about  providing  quality  digital  literacy  training  in underserved communities, often within economically and socially marginalized populations, and  in coordinating and managing critical administrative tasks. Your work style is a healthy blend of initiative and collaboration, self-direction and teamwork. You are a personable, hard-working team player who is open to learning new things, works  well  on their   own  initiative,  and  enjoys  working in  a  fast-paced  work  environment. You are also  passionate  about  digital  literacy,  public  access  to  technology, and  engaging  marginalized and/or underserved populations as part of an energetic non-profit team. The Program Coordinator position will be primarily virtual at the start and will work on programs in Northern California and Central Texas. It is anticipated that successful candidates for this position will have excellent potential for advancement within the organization.


  1. Supporting California and Texas
    • Serve as contact and information provider to programs
    • Pair trainers with learners and monitor progress
    • Address issues or escalate to Senior Program Manager
    • Ensure compliance with program requirements including reports and surveys
    • Perform trainer duties if and when needed
  1. Administration
    • Perform data entry for partner program staff and learners as required
    • Print and mail brochures to program participants
    • Oversee shipment of devices and associated peripherals to learners
    • Administer regular check-ins with assigned trainers and partner program staff
    • Assist in program logistics planning and scheduling


  • Excellent English written and oral communication skills
  • Computer and internet proficiency and a willingness to learn new technology tools
  • browsers, Google Mail and Calendar
  • Ability to work and communicate with people from diverse backgrounds
  • Ability to work well independently and as part of a team
  • Abilitytoworkvirtually


  • Bachelor’s Degree
  • Fluency in a second language, especiallySpanish,Cantonese,Mandarin,Tagalog, Vietnamese or Russian
  • Located in or near Austin, TX


  • Strong interest in CTN’s mission
  • Computer and Internet proficiency, and a willingness to learn new technology tools
  • Dropbox
  • Excellent organizational skills and attention to detail
  • Enthusiastic and positive attitude
  • Ability to manage multiple priorities and be calm under pressure
  • Ability to solve problems and think strategically
  • Reliabilityandwillingnesstobeflexible
  • Experienceasatrainer,ideallywithseniors


  • Full time reporting to one of CTN’s Senior ProgramManagers
  • Salary:Up to 48K,DOQ
  • HOW TO APPLY Job  open  until  filled, CTN  would  like  to  have  this  position on board   as soon as possible. Email resume and cover letter to and include “Program Coordinator” in the subject line. No phone calls  please.


    Community Tech Network provides fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. As an equal opportunity employer committed to inclusive hiring practices, we strongly encourage applicants of diverse backgrounds, including people of color, people with disabilities, veterans, and lesbian, gay, bisexual, queer, transgender, and gender nonconforming people.