Case Manager - PATH Program
- Experience Level
Position: Case Manager
Status: 30 hours/week; temporary
Reports to: Program Director – PATH Program
Location: Atlanta, GA
The mission of Community Advanced Practice Nurses (CAPN) is to strengthen the lives of persons who are medically underserved. Healthy independence is promoted through health care delivered with acceptance, compassion, and sensitivity to an individual's life circumstances.
The Case Manager will be responsible for outreach and case management services, including engaging vulnerable adults on the street or in shelters, assisting with assessment for services, client advocacy, and linkage to mainstream resources. The Case Manager will also assist with facilitation of housing placement, including building relationships with area landlords and property managers.
This position is funded for one year.
- Conduct outreach activities, including direct street outreach. Identify, engage, and build relationships with hard-to-reach, literally homeless individuals with mental illness or co-occurring mental illness and substance use disorders who are unable or unwilling to access traditional services on their own.
- Assist with screening, eligibility, and enrollment of individuals into programming.
- Maintain a case load of enrolled individuals.
- Conduct housing assessments with each client to determine housing needs.
- Develop an individual service plan in full partnership with the client.
- Provide ongoing case management to each client: (1) provide information and referral services to link clients to community resources, (2) serve as an advocate for the client, and (3) assist clients with problem solving.
- Ensure maintenance of complete and current client records.
- Responsible for gathering and reviewing supporting documentation from clients such as ID/birth certificates, social security cards, proof of income, and disability forms.
- Provide housing placement assistance including housing program referral, assisting clients with filling out and submitting application materials, housing search assistance, and support with landlord communication and lease signing.
- Ensure mental health, substance use, and physical health care linkage for clients.
- Assist clients in applying for eligible benefits.
- Maintain program statistical reporting and utilization of the ClientTrack Homeless Management Information System (HMIS).
- Maintain updated information on and establish contacts with community agencies, shelter and housing providers, and area landlords and property managers.
- Participate in collaborative activities and partnerships with other area service providers.
- Other duties as assigned.
- Minimum of one year of experience in a social/human service agency or nonprofit.
- Bachelor's degree in Social Work, Human Services, Public Health, or related field; Master’s degree preferred.
- Familiarity with needs of homeless population and experience working in collaborative partnerships.
- A personal connection to mental illness or poverty/homelessness, preferred.
- Experience with data collection, database management, and use of computer.
- Strong organizational skills and excellent written and oral communication skills.
- Ability to communicate effectively with diverse individuals and groups.
- Ability to maintain confidentiality and use appropriate discretion.
- Ability to function with minimal supervision, follow directions, handle multiple tasks simultaneously, and manage stressful situations effectively.
- Ability to adapt and maintain flexibility in a fast-changing environment.
Email cover letter and resume to: firstname.lastname@example.org
*No phone calls, please.