Senior Project Manager

JOB TITLE: SENIOR PROJECT MANAGER COVID RECOVERY

JOB PURPOSE:

As a result of funding made available through Coronavirus Aid, Relief and Economic Security Act or the "CARES Act", Partners for HOME seeks qualified applicants to oversee the coordination of housing of approximately 2,000 households experiencing homelessness.  In this role, the Senior Project Manager will be responsible for coordinating the efforts between three distinct areas:  1) rental assistance, 2) housing search and location intermediary and 3) case management providers.  The Senior Project Manager will work in close partnership with the Continuum partners, and the City of Atlanta Staff/Departments and other key stakeholders to execute pertinent strategic planning activities.

ROLE AND RESPONSIBILITIES:​

We are looking for an ambitious and industrious relationship builder to undertake a variety of policy, administrative and project management tasks under the direction of the Deputy Director of Program Strategy and Implementation.

Operational duties include but not limited to:

• Coordinating activities between the rental assistance intermediary, housing search and location intermediary and case management organization
• Leading daily case conference with case management providers while individuals are working toward housing
• Serve as point of contact for case management teams for process inquiries
• Run reports and reconcile services to ensure compliance
• Establish and oversee processes for renter's insurance, furniture and utilities
• Work closely with rental assistance intermediary to ensure all document needs are met prior to payment
• Provide reports to continuum partners on housing surge prioritization and progress
• Monitor case management teams progress toward goals including enrollments, applications and client move-ins
• Identify and work with teams to barrier bust issues as they arise
• Work across disciplines internally and externally to ensure housing needs are met
• Coordinates efforts with coordinated entry team to ensure referrals and prioritization
• Develops reports to summarize and identify trends in key performance measures
• Evaluates and monitors the contractual performance and compliance obligations
• Staffs case conferencing and supports activities to move individuals into housing
• Partners with agencies receiving related funding resources to further alignment with the CoC
• Develop broad-ranging relationships and provide exceptional customer service to Continuum Partners, partnering with them to ensure a transparent system is in place to measure outcomes and deliver results
• Supervise and support other staff that fall under this line of work

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High energy and a passion for the CoC's mission and goals
• 4+ years in project management
• 3+ years in social services
• Significant experience in building relationships
• Experience leading work groups and trainings
• Experience in partnering with leadership for the delivery of projects
• Excellent client-facing and internal communication skills
• Strong problem solving skills and ability to manage multiple priorities at once
• Superb organizational skills, with proven ability to create and implement efficient development systems, plan strategically, allocate work, set and manage objectives, analyze and mitigate risk, and create and manage projects
• Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented environment and to handle multiple projects simultaneously under tight deadlines
• Excellent verbal communication, interpersonal and relationship-building skills to effectively work with a broad spectrum of stakeholders
• Professional, precise and persuasive writing and editing skills
• High emotional intelligence with the ability to perceive and understand people's motivations
• Highly industrious with a strong work ethic; sense of urgency/impatience for action
• Thrive under pressure, consistently meeting expectations and commitments on tight deadlines, all while managing a variety of tasks and relationships in an efficient and meticulous manner
• Strong working knowledge of Microsoft Office, project management tools, databases and dashboard platforms
• Master's degree in social service field or related degree required or a Bachelor's Degree in social service field with 5 years related experience/similar experience