Crew Member

CREW MEMBER POSITION

At TOMS King, we believe that our employees are the cornerstone of our success. Have a rewarding career where the possibilities are endless begins with you! If you are passionate about serving our Guests and enjoy working in a fun, fast-paced, collaborative, team-oriented work environment, consider joining our team.

SUMMARY

Our Crew Members are an important ingredient to the success of the business. Our crew is responsible for delivering our 'Customer Promise' by providing outstanding customer service to our guests. TOMS King is deeply committed to excellence and rewards our employees for their strong performance.

Crew Members are responsible for providing exceptional guest service and support while working closely with the Restaurant General Managers and other Crew Members to maintain operational standards and procedures.

CREW MEMBER RESPONSIBILITIES INCLUDE:

• Greets guests with a smile, receives orders, and processes payments.
• Operates the cash register or point of sale devices, as needed.
• Uses value-added suggestive-selling techniques to generate additional sales opportunities.
• Responds to guests' needs professionally and politely.
• Verifies the accuracy of guests' orders.
• Prepares and packages food and drink products.
• Cleans kitchen area, counters, food preparation areas, and utensils.
• Cleans dining room, restrooms, and exterior grounds.
• Maintains health and safety standards in work areas.
• Unloads and stocks inventory items as needed.
• Performs duties at multiple workstations.
• Follows TOMS King uniform and grooming standards and policies.
• Works to resolve issues that may arise in the restaurant.
• Learns team effectiveness skills; works with others to achieve team goals.

REQUIREMENTS: 

• Excellent verbal communication skills.
• Ability to provide exceptional customer service.
• Previous fast food experience is a plus. 
• Ability to work diligently in a fast-paced environment.
• Must have reliable transportation.
• Minimum age requirements 16.

ABOUT TOMS KING

TOMS King is one of the top 10 largest BURGER KING® franchisees and owns and operates over 130 restaurants across Illinois, Ohio, North Carolina, Pennsylvania, and Virginia, with more than 3,000 team members.

TOMS King offers career advancement opportunities, promoting from within! Competitive wages, E-learning tools for training and development, flexible schedules, employee meal discounts, PayDay and scholarship opportunities.