Salesforce Administrator

4 days left

Atlanta, Georgia
Apr 13, 2021
May 13, 2021
Position Type
Full Time
Degree Level
High School
Willingness to Travel
Not willing to travel
Experience Level

Salesforce Administrator Job Description Template

We are hiring a competent Salesforce Administrator to ensure that our corporation capitalizes on the Salesforce CRM system's benefits. In this role, your duties will include:

  • Launching Salesforce for Job Training (along with our implementation partner).
  • Focus the organization's use of data towards what best serves the mission
  • Gather detailed requests for improvements or changes to the system and implement these changes as appropriate
  • Train new users and grow the Salesforce skill set across the organization
  • Document customizations made in Salesforce
  • Maintaining our student databases

To ensure success as a Salesforce Administrator, you should possess extensive Salesforce system administration knowledge in a nonprofit setting. It will help if you thrive in a fast-paced environment. The Salesforce Administrator will ensure that their Salesforce expertise translates into optimized City of Refuge Programming success.

Salesforce Administrator Responsibilities:

  • Ensuring optimal performance of Salesforce systems and products.
  • Upgrading and configuring Salesforce systems for optimized integration.
  • Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Importing student leads, contacts, and other data.
  • Maintaining the "Student Cloud," as well as building custom reports and dashboards.
  • Performing database maintenance tasks, including duplicate entry cleansing.
  • Preparing for new Salesforce releases, as well as providing training and support.
  • Documenting processes, including error reports and changes to field history tables.
  • Prepare reports for Grant and Donor reporting

Salesforce Administrator Requirements:

  • Salesforce Certified Administrator or equivalent experience.
  • 2-3 years of experience as a Salesforce Administrator in a similar environment.
  • Demonstrated ability to meet deadlines and handle and prioritize simultaneous requests
  • Must demonstrate the ability to communicate effectively verbally and in writing with all levels of the organization
  • Extensive experience in the administration and maintenance of Salesforce systems.
  • Exceptional ability to create and maintain Salesforce systems.
  • In-depth knowledge of Salesforce products and their functionalities.
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access.
  • Knowledge of importing sales/student data and generating Salesforce reports.
  • Ability to provide Salesforce training and end-user support.
  • Proven Project management skills.

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