Atlanta, Georgia
Apr 12, 2021
May 12, 2021
Degree Level
Willingness to Travel
50 - 75%



Policing Alternatives & Diversions Initiative

April 2021

The Policing Alternatives & Diversions (PAD) Initiative seeks an Emergency Shelter Liaison who feels passionately about reducing the harms of substance misuse, unmet mental health needs, and poverty with individuals and communities. Para-Professional provides housing support for individuals detained by police but offered an alternative to arrest, as well as for community referrals.

PAD Emergency Shelter Liaisons provide onsite logistical support, case management, and document navigation for individuals experiencing homelessness that are guests of PAD-contracted emergency shelter hotel.  This position is for a congenial, detail-oriented person who will undertake a variety of tasks relative to supporting daily operations in the contracted hotel to provide emergency low barrier shelter to individuals experiencing homelessness. The Paraprofessional will act as a Resident Assistant. This person will be expected to work outside of standard business hours, including an overnight and weekend shift.  


  • Will work in close partnership with the Care Navigation and Harm Reduction teams to ensure a warm hand-off, and timely check-in process of PAD participants at the shelter hotel
  • Provide general support to PAD participants at all times including meeting basic needs, meal delivery, medication management, basic first aid, and coordination of behavioral health care as needed
  • Coordinate with onsite hotel staff and security personnel to ensure regularity of rounds throughout the shelter hotel to identify and mitigate any safety or security concerns.
  • Address onsite safety and security concerns with a person-centered harm reduction approach, including serving as the liaison for emergency personnel if called to the scene
  • Document services delivered, issues and concerns that may arise at the shelter hotel and share same with Care Navigation and Harm Reduction Teams
  • Work in close partnership with Care Navigation and Harm Reduction teams to support PAD participants with a connection to permanent housing including assistance with obtaining necessary state identification, birth certificate, and social security cards, and any other necessary documentation and applications for housing


  • High energy and a passion for the PAD’s mission and goals
  • Associate Degree or relevant field experience may be considered in lieu of a degree
  • Experience working with vulnerable populations, including people experiencing homelessness, people with severe and persistent mental illness, people who use drugs, and members of the LGBTQIA community
  • Experience in de-escalation, crisis management, basic first aid, overdose prevention, and mental health screenings/assessments
  • Weekly COVID-19 testing or proof of vaccination is required;
  • If hired, current certification in Columbia suicide screening, CPR/CPI, and specified DHBDD Relias trainings must be completed before first shift;
  • Solid organizational skills including attention to detail and multitasking skills
  • Excellent verbal communication, interpersonal, and relationship-building skills
  • Valid Driver’s License and reliable transportation required
  • People with lived experience of incarceration, recovery, homelessness, and those who identify as Trans or LGBQ strongly encouraged to apply.

Employment Type: Contracted, Hourly, Temporary

Shifts Required: Monday – Friday: 11 am – 12 Midnight and Saturday – Sunday: 1 pm – 9 pm      

Hourly Rate: $20 - $25, depending upon experience. This position is part-time; contracted and does not provide benefits

Reports to: Care Navigation Supervisor, Director of Operations



  1. A cover letter which:
  • describes your approach to addressing the needs of people experiencing homelessness, and
  • gives an example of a time that you successfully de-escalated a crisis situation

       2. A resume

DEADLINE: May 12, 2021

SUBMISSION: Send in PDF format to jobs@atlantapad.org

The Policing Alternatives & Diversions Initiative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, military status, age, qualified handicap or disabled status. We are committed to providing a workplace free of any discrimination or harassment.

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