Director of Operations

Durham, North Carolina
70-95K/yr + Full Health Benefits + Phone Stipend + 15 days of Vacation + 3% Retirement Match
Apr 08, 2021
May 07, 2021
Experience Level

We are seeking a dynamic leader to advance our growing organization’s impact through an overhaul of our organizational operations including the development and evolution of team routines, systems, and infrastructure.

This position reports directly to the Executive Director. 

Please See FULL application instructions and job description HERE!


Operational Leadership and Management 

  • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility to goals, progress, and obstacles for VOW’s key initiatives
  • Design and manage reporting and analysis frameworks to facilitate ongoing performance management across VOW’s strategic plan and priorities and goals and support overall effectiveness and impact of the team by flagging trends, risks, and challenge areas for the team
  • Develop and execute an internal communication strategy to engage and streamline teams’ strategic direction and operations, as well, lead efforts to ensure parents, schools, and other partners are informed of VOWs strategic vision and direction
  • Oversee critical organizational operations--including budget, finance, vendor/consultant management, human resources, office, and team culture, and office operations ensuring that VOW’s overall culture and decision-making aligns with VOW’s values and organizational needs
  • Through regular check-ins and VOW’s performance development cycle, align progress to goals, professional development, job satisfaction, and team contributions to the VOW performance development cycle
  • Provide ongoing coaching, feedback, and support to direct reports, operates with a high level of emotional intelligence, and manages interpersonal dynamics, identifies strengths and development opportunities within the team


Nurturing a Culture of Success and Sustained Impact 

  • Work closely with the Executive Director to monitor and evaluate VOW’s progress to achieve vision and strategy, integrating internal and external voices and perspectives
  • Assist Executive Director and team leads to develop rigorous and robust progress monitoring and impact assessments with clear annual and quarterly priorities to ensure resource alignment and implementation of lessons learned
  • Provide thought partnership, project planning, and management for organizational initiatives while coordinating communication and collaboration across teams
  • Lead operational planning to ensure resource alignment with VOW’s priorities to reach our long-term vision
  • Establish and adhere to project timelines, outline resources required, and regularly assess progress toward goals and key milestones, surfacing concerns and identifying opportunities to adjust organizational strategy to deepen impact and provide decision support, when needed
  • Convenes and coordinates regular staff and team meetings to celebrate successes, address gaps in execution, and maximize learning across subteam


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