Child Care Staff Support Worker

Macon, Georgia
Mar 24, 2021
Apr 23, 2021
Focus Areas
Youth Development
Position Type
Full Time, Part Time
Degree Level
Willingness to Travel
up to 25%
Experience Level

Essential Duties and Responsibilities:

  • Assists in the ongoing medical care of residents.
  • Maintains accurate and orderly procedures for dispensing medications.
  • Provides transportation to residents as needed.
  • Assures ongoing relationship and environment that promotes the residents feeling of self-worth.
  • Maintain integrity of the program structure and insure the therapeutic environment of the program.
  • Helps resident meet outside expectations (appointments, school, etc.)
  • Fills in the gaps of the basic schedule with positive learning opportunities and experiences for the resident.
  • Is flexible enough to deal with the unexpected with minimal disruption of the schedule.
  • Schedules recreational activities for residents.
  • Keeps team informed of scheduled activities of primary residents through use of changeover log and team meetings
  • Maintains open communication with supervising Program Manager.
  • Documentation: Effectively communicate written information to the right people in such a way as to establish an accurate record of each child’s placement (Daily logs, etc.) and maintain accurate records.
  • Maintains high household management standards.
  • Maintains adequate cottage inventories
  • Has a systematic approach to laundry needs.
  • Prepares cottage meals according to USDA Standards.
  • Helps promote an appealing, clean, healthy, and safe environment that is conducive to positive change.
  • Establishes and maintains an environment that promotes safety of the residents as evidenced by:
  • Being aware of residents whereabouts and attitudes
  • Being aware of hazards and efforts to eliminate them
  • Reporting illnesses and injuries to medical staff
  • Completes maintenance requests in a timely manner
  • Operates and maintains agency vehicles in a safe manner per policy.
  • Supervision:  Maintains supervision of residents in accordance with Policy and Procedure.
  • Participates in activities with residents
  • Communicates relevant information regarding youth with next shift using appropriate Methodist Home tools such as logs and shift change notes.
  • Teaching: Implement the holistic teaching approach to child development.
  • Crisis Management:  Handle crises in such a way that the positive, therapeutic impact of the program.
  • Relationship Building:  Develop and maintain effective therapeutic relationships.
  • Understands how own emotions can affect resident care and where that impact is non productive.
  • Treats residents and families with respect.
  • Initiates 1 on 1 contact with residents.
  • Gives residents positive feedback.
  • Role models good interpersonal and problem solving skills with co-workers.
  • Respects resident’s rights in compliance with licensing policy.
  • Is honest, constructive, and sincere with residents.
  • Professionalism:  Promote a professional, positive work environment as indicated by:
  • Reports to shifts, meetings and training on time.
  • Actively participates in campus activities in a constructive manner.
  • Follows agency procedures in use of leave time.
  • Is flexible and willing to fill in as needed.
  • Represents themselves and the agency in a positive way.
  • Uses good telephone skills.
  • Conducts self-improvement (education, professional development)
  • Uses direct communication.
  • Demonstrates good problem-solving/conflict resolution skills
  • Works toward team and agency goals
  • Leadership:  Role model and mentor for staff as indicated by:
  • Takes initiative to implement good practice and meet licensing and accreditation standards.
  • Assumes a leadership role in handling a crisis.
  • Assess needs in crisis situations
  • Interacts professionally and cooperatively with other parts of the agency (i.e. Human Resources, Finance, etc.)
  • Other duties as assigned.
  •  Maintains a safe and healthy work environment.
  •  Complete assignments in a timely and accurate manner. 
  • Upholds the mission and values of The Methodist Home.
  • Complete training necessary to perform position consistent with program and agency staff development plans.
  • Demonstrate and understand the sanctuary commitments.
  • Demonstrate a commitment to democracy by actively participating in team decisions.
  • Practice social responsibility evidenced by dependability and reliability.
  • Communicate openly to establish and maintain effective working relationship with people at all levels.
  • Utilize appropriate Sanctuary tools when interacting with colleagues and residents.
  • Adhere to the seven commitments of Sanctuary when carrying out work responsibilities.

Education and/or Work Experience Requirements:

  • Must be 21 years of age or older.
  • Must have a valid Driver’s License with minimum of four year driving history and the ability to meet and remain in good standing in accordance with Agency insurance guidelines.
  • Bachelors Degree (preferably in Human Services related field) or High School Diploma/GED combined with experience working with children/adolescents. 
  • Knowledge of child care practices, developmental issues, and group processes and practices which are important to this position.
  • Knowledge and demonstrated skills related to theory and practices for emotionally disturbed children.
  • Personal characteristics and experiential background that will provide appropriate care for children, to win their respect, to guide them in their development, to manage a home for them effectively and to participate in the overall treatment program designed for the residents.
  • Necessary stamina and temperament to work with children and youth (ages 6 to 20) who are experiencing crisis and/or emotional and/or behavior disorders.
  • Maintain high level of confidentiality.
  • Must be able to multi task in a fast paced work environment.
  • Strong written and verbal communication skills
  • Ability to appropriately handle confidential information.
  • Ability to understand and consistently implement policies and procedures of the Agency.
  • Ability to interact and work cooperatively and effectively with other personnel and residents.
  • Ability to show sensitivity and responsiveness to cultural difference in the service population
  • Ability to uphold the mission and values of The Methodist Home.
  • Ability to be trained in basic first aid, medication administration, CPR and crisis intervention.
  • Must be 21 year of age.
  • Valid Georgia Driver’s license
  • High level of energy required for working with people.
  • Knowledge of principles and processes for providing customer and personal services.
  • Must have proficient computer skills and with programs such as Microsoft office.
  • Must have active listening skills and critical thinking skills.
  • Must have good reading comprehension by therefore understanding written sentences and paragraphs in work related documents.
  • Ability to meet and handle the public with poise and tact.
  • Pleasant telephone voice.

Essential Physical Requirements:

  • Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.)  to casual and leisurely.
  •  Duties are performed in a variety of environments in both indoor and outdoor settings that can include a wide range of conditions such as high/low temperatures and other inclement weather conditions.
  • Ability to successfully complete the Crisis Aggression Limitation Management training program and conduct physical interventions as taught by the instructor.  Examples (1) Escorting a child by the arm to de-escalate; (2) Support a child’s movement to a seated position to the floor or to a chair; (3) Support a child in a physical intervention to the floor, on your knees and for lengthy periods of time; (4) Ability to securely and safely maintain a child in a physical intervention for extended periods of time.
  • Necessary stamina to maintain supervision of children who are attempting to run away.   This may include fast walking for extended periods of time and/or the use physical interventions to escort/return child to campus 
  • Overall necessary stamina and temperament to work with children and youth (ages 6-20) who are experiencing crisis and/or emotional and/or behavior disorders.
  • Ability to assist/support/transport youth ranging in weight from 50 to 150 pounds.
  • Ability to lift/carry 15 pound objects.
  • Duties may include bending, stooping or kneeling for various durations of time.
  • Duties may occasionally include overhead work, reaching, pulling and pushing items.
  • Specific vision abilities include the ability to see for purposes of reading printed material as well as distance vision for purposes of maintaining appropriate supervision.
  • Ability to hear and understand speech at normal levels.
  • Ability to speak clearly so others can understand you.
  • Duties include frequent driving utilizing a 15 passenger van.
  • Duties may include repetitive hand motions such as typing.
  • Shifts may rotate between the hours of 7:00 AM and 11:00 PM, Sunday through Saturday. 
  • Must be prepared to actively participate in a wide range of activities including but not limited to:  basketball, swimming, fishing, volleyball, movies, staffings, team meetings, etc.