Program Coordinator

Atlanta, Georgia
Mar 02, 2021
Apr 01, 2021
Position Type
Full Time
Degree Level
Willingness to Travel
Not willing to travel

ArtsBridge Foundation, the arts education arm of the Cobb Energy Performing Arts Centre, is dedicated to providing quality arts education programs for K-12 students. We are currently recruiting a Program Coordinator. The Program Coordinator is responsible for supporting all ArtsBridge programs and coordinating program logistics. This sales-motivated and detail-oriented position assists with scheduling, ticketing and coordination of educational activities, including coordinating adjudicators, directors and performers for the Georgia High School Musical Theatre Awards – Shuler Hensley Awards® as well as curating content for all social media channels for ArtsBridge Foundation. This position reports to the Executive Director.

Job Responsibilities include:

1. Education Programs and Activities:

a. Work with Director of Arts Education to coordinate logistics of all in-person and virtual Field Trip and Education programs offered by ArtsBridge Foundation.

b. Solicit school and community organizations by phone and email for the purpose of selling ArtsBridge programs.

c. Respond in a timely manner to program requests from schools and community centers via email or phone regarding ticket sales and reservations.

d. Regularly place outbound sales calls to existing and potential new customers for the purpose of meeting sales goals.

e. Correspond with schools, community centers and homeschoolers in regards to field trips and education programs (master classes, back-stage tours, sound checks, etc.).

f. Work within ArchTics database to run reports on program sales and report to Executive Director.

g. Generate contracts for review and invoices within ArchTics system and send directly to customers.

h. Follow-up with customers to ensure a smooth transaction process for all programs and programs are paid for in advance of attending.

i. Process payment for programs via credit card or check for all programs.

j. Track and regularly report to Executive Director all program statistics, solicitations, follow-up, and confirmed sales.

k. Review Financial Aid applications from schools and assist Director of Arts Education in determining recipients.

l. Work with CEPAC Marketing Dept. to develop e-blasts, print ads, billboard ads etc.

2. Shuler Awards Program:

a. Assist the Director of Arts Education in coordinating the training programs for the Georgia High School Musical Theatre Awards – Shuler Hensley Awards® including training for Adjudicators and Shuler Directors.

b. Attend all Shuler Awards Creative and Production Team meetings and take meeting minutes.

c. Coordinate all Shuler Awards Adjudicator show assignments and scheduling by maintaining consistent and detailed correspondence with all participating schools and adjudicators.

d. Collect all required participation items from Shuler Awards participating schools including production applications, show posters, DVDs, productions photos, etc.

e. Coordinate with all participating schools the collection of video footage for the purposes of social media.

f. Coordinate all nominee and participant logistics for the Shuler Awards Show including, but not limited to, media and liability releases, technical and performance needs and all orchestral scores.

g. Coordinate all Shuler Awards Red Carpet ticketing including the creation of red carpet passes and documentation as well as coordination with Box Office for ticketing.

h. Correspond with and coordinate Shuler S.T.A.R. Council and Shuler Ensemble Members in regards to program logistics through the year and the production week of the Awards Show including all S.T.A.R. Council events and meetings through the year, disseminating rehearsal schedule and information for Shuler Ensemble, assigning duties to S.T.A.R. Council Members, collecting measurements from Shuler Ensemble, etc.

i. Assist in the ordering of all necessary production and swag items for the Shuler program.

j. Support the development of the Shuler Awards playbill with Encore Atlanta.

k. Other duties as assigned as pertaining to the Shuler Awards program, including support during the Shuler Awards Show.

3. Social Media:

a. Promote and market all ArtsBridge programming through all social media channels, currently including two Facebook accounts, Twitter, Instagram and YouTube.

b. Develop innovative and creative media content across social media platforms to promote ArtsBridge including general and targeted fundraising efforts, interactive giveaways, Takeovers by influential Broadway personalities, coverage on all arts education and theatre news, etc.

c. Monitor social media sites, alerts, blogs for any mention of ArtsBridge or related topics; research and coordinate the appropriate response in a timely, effective manner.

d. Create annual Social Media Plan and deliver monthly reports with statistics and results for each account.

e. Manage paid social media campaigns through Facebook and Instagram

f. Participate in online conversations, personifying ArtsBridge in a positive, helpful light by listening to users, being sensitive to hot button topics/issues and providing a solution whenever possible.

g. Provide social media coverage and presence at all ArtsBridge programs and events

h. Coordinate with Shuler Awards’ television partner on all social media efforts pertaining to the program and Awards Show.

i. Feature participating Shuler schools on all social media channels including promoting their upcoming participating musical by showing video footage, positing their show poster and adding photos after their show takes place.

j. Curate all Shuler Awards Show Night social media activity including creation of live tweets for the show, marketing and social media signage, hashtag promotion and all backstage and red carpet coverage.

To be successful in the role, candidates will have:

1. Minimum two (2) years’ experience in a development, program or customer relations position.

2. Arts education and/or performing arts background highly preferred.

3. Experience with posting, monitoring, and evaluating various social media channels (Facebook, Instagram, Twitter, YouTube, etc.)

4. Minimum high school education or equivalent, college, vocational or business school preferred.

5. Ability to follow directions with minimum supervision.

6. Ability to juggle multiple projects/ communications while dealing with heavy phone and email volume.

7. Demonstrates attention to detail and willingness to show initiative in a fast-paced sales environment.

8. Hard-working, self-starter with a pleasant phone manner and positive attitude.

10. Computer and internet proficiency: Windows, Microsoft Office (Word and Excel), Outlook.

Please note, this position is temporarily remote until the Cobb Energy Centre reopens.

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