Manager of Individual Giving

Job Title: Manager of Individual Giving                             

Job Purpose:

The Manager of Individual Giving is responsible for the overall success of the Charity’s annual giving from individual donors making gifts of $1 - $999. This individual manages all aspects of individual giving fundraising with a long-range goal of growing the donor base and increasing revenue year over year. Key responsibilities include: Strategy and oversight of individual giving, including monthly donors, volunteers to donors, and direct mail; creating, planning and executing digital campaigns for individual support; and working closely with the Senior Director of Major and Planned Gifts and the Development team to grow and retain our annual donors and build a pipeline of future major donors. This position requires flexibility, excellent written and verbal communication skills, strong project management skills, attention to detail, high energy and a passion for ARMHC and its mission.

Qualifications:

1. Bachelor’s Degree in non-profit management or related field such as communications, public relations, marketing or business and a minimum of four years of proven experience within the non-profit sector in the areas of fundraising and development. 
2. Demonstrated record of successful relationships with donors and a record of increasing revenue year over year. Sound knowledge of the Atlanta community and the ability to represent ARMHC in a credible, effective manner. Excellent written and verbal communication skills, project management and problem solving skills, organizational skills and time management skills.  Ability to think strategically. Collaborative, team-oriented work style. Ability to work under pressure, meet multiple deadlines and multi-task.  Experience with Raiser’s Edge fundraising software a plus. Possess the following characteristics: compassion, tact, honesty, trustworthiness, flexibility, and professionalism.

Duties and Responsibilities:

• Develop, manage and implement annual development and stewardship plan to meet budgetary goals established for individuals making gifts of $1 - $999.
• Identify new strategies to engage, retain and upgrade donors.
• Lead gift prospect identification, cultivation and solicitation on an annual basis, as well as stewardship direction in collaboration with the Manager of Individual Giving (mid-level gifts) and the Senior Director of Major and Planned Gifts.
• Develop and execute  comprehensive, multi-channel appeals and direct mail campaigns that include targeted social media campaigns
• Manage House Heroes recurring giving program, including creating strategy and campaigns and growing current donor base.
• Strategize with the Senior Director of Major and Planned Gifts to identify and cultivate prospects to move them to the major gift pipeline.
• Create strategy for converting volunteers to donors, and implement strategies to reach funding goals.
• Coordinate and collaborate with Individual Giving team on annual stewardship initiatives, including thank-a-thon and impact reporting.
• Assist Sr. Director of Major and Planned Gifts with fundraising reports for committee and Board.
• Continuously manage and update portfolio activity in Raiser’s Edge database.
• Provide oversight and best practices related to the collection of all donor and prospect information in the database
• Ensure proper donor recognition and exceptional donor stewardship.
• Conduct donor tours and other face-to-face meetings to cultivate and steward donors.
• Ensure alignment of messaging in donor correspondence from solicitation to stewardship.
• Respond to inquiries regarding contribution opportunities, special events and use of donated funds.
• Assist with execution of special events, including but not limited to the Golf Tournament, Hearts and Hands Gala, Handbag Hullabaloo, Car Raffle, and Brookhaven Home Tour, as well as outside fundraising events benefitting ARMHC, as needed.
• Other duties as assigned.

Other Functions:

• Promote community awareness of Atlanta Ronald McDonald House Charities and its programs.
• Represent Charity at meetings and functions as designated by CEO and/or the Senior Director of Major and Planned Gifts in professional manner consistent with image and mission of Charity.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that the other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).

Physical Demands:

Maintain an office within Administrative Offices at ARMHC Near visual acuity essential for reading

Talking and hearing essential for communication

To apply, send a cover letter, resume, and three professional references with contact information including at least two people you have reported to, to Shan Hayes at shan.hays@armhc.org. Only applicants meeting qualifications will be considered. No walk-ins or phone calls please.