Human Resources Director

Washington D.C.
Feb 18, 2021
Mar 20, 2021
Position Type
Full Time

We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.


Position Summary:


The Director of Human Resources is a proven Human Resources leader responsible for overseeing the Human Resources department. The Director of Human Resources must combine a comprehensive knowledge and understanding of Human Resources systems, policies, laws and regulations with in depth experience and a deep commitment to helping shape an organizational culture based in our values. The director must be passionate about the mission, have strong emotional intelligence, and help lead the organization in terms of diversity, equity and inclusion, as well as work/life balance.  In addition, the director will engage in high level counselling of supervisors and staff to support effective feedback and staff development.


The Director is responsible for planning, designing, developing, implementing and evaluating human resource programs, services, and policies to support organizational strategic goals for a staff of 200+. Over 50% of the staff are represented by SEIU Local 1199-E and are covered by a union contract. 


Position Responsibilities:



  • Effectively plan, design, develop, implement and evaluate human resources programs, services, and policies to support organizational strategic goals.
  • Provide excellent advice and counsel to senior and mid-level managers related to carrying out their responsibilities on personnel matters.
  • Manage and resolve employee relations issues and handle all aspects of resolution, including performance issues and compliance with all relevant legal and union requirements.
  • Partner with the VP of HR, COO, and senior management to enhance overall organization culture.
  • Partner with the VP of HR and Senior Vice President of General Counsel in investigating and resolving employee concerns and/or complaints including bringing best practices in investigation, documentation, and ensuring equity in resolution.
  • Manage HR department employees. Management duties include, when applicable, interviewing, hiring, conducting performance reviews, coaching, motivating, and disciplining employees.  
  • Oversee the HRC Internship program, as well as fellowship hiring.


Compensation and Benefits

  • Assist in designing compensation and benefits programs that support the organization’s ability to attract, retain, and motivate employees.
  • Oversee the management and administration of the organization’s compensation, and benefits programs, to ensure equity and competitive compensation and practices.


Recruitment and Hiring

  • Develop and oversee proactive recruitment strategies aimed to attract diverse, highly qualified candidate pools.
  • Manage the recruitment and hiring of all staff in conjunction with supervisors and department directors.


Policies and Procedures

  • Update existing organizational policies and procedures and develop and draft new policies and procedures as needed.
  • Communicate changes in policies and procedures when applicable.
  • Offer guidance and advice on interpretation and implementation of policies.


Performance Management

  • Oversee the performance management process, to ensure the organization is meeting annual review timelines and that there is consistency and equity in ratings criteria throughout the organization
  • Provide guidance to supervisors in effectively using the performance review system to provide meaningful feedback to staff.
  • Provide supervisors guidance in coaching, mentoring, and, when necessary, managing disciplinary matters with their staff.


Onboarding, Training & Development

  • Oversee the onboarding process to make sure that new members of the HRC team are effectively oriented and supported as they enter the organization.
  • Work with the leadership development team to plan and provide training on human resources policies and management practices.
  • Encourage and facilitate cross training and succession planning throughout the organization.
  • Recommend, develop, and evaluate initiatives that will enhance staff development such as career tracks, mentoring programs and others.
  • Develop programs, onsite events, staff recognition, and off-site events to continue a workplace culture of team-building, collaboration, and entrepreneurship.


General Human Resources

  • Participate in annual budget process and help ensure HR department’s compliance with the budget.
  • Oversee the HR department’s use of the HRIS and ensure proper retention of employee records.
  • Maintain knowledge of industry trends and employment regulations.
  • Oversee the organization’s compliance with federal, state, and local laws and regulations pertaining to all human resources matters.
  • Evaluate functioning of the HR department and recommend improvements as needed.
  • Other duties as assigned.


Position Qualifications:


  • Bachelor's degree (or equivalent experience) with at least seven years of relevant experience required.
  • Must have a demonstrated track record of significant leadership as a senior human resource manager in an organization of substantial size and diversity.
  • SPHR or SHRM-SCP certification preferred.
  • Prior experience managing full-time employees strongly preferred.
  • Demonstrated ability to develop long-term staff recruitment and retention strategies.
  • Must have successfully managed a broad variety of employee relations issues.
  • Prior experience developing and delivering training and development programs. 
  • Extensive experience in working with senior management to assess departmental needs, identify talent, recruit and retain talent to the organization.
  • Knowledge of applicable laws including EEO, FLSA, Title VII, and others.
  • Experience with Family and Medical Leave and workers’ compensation.
  • Experience in the following is strongly preferred: compensation structures, 401(k) or 403(b) plans, health insurance, and flexible spending accounts.
  • Experience leading an organization through a long-term planning process and/or transformational process is a plus.
  • Ability to compile, analyze, and report on data is required.
  • Experience with HRIS software and producing a variety of reports from the HRIS.
  • Strong computer skills, especially with Excel, Word, and PowerPoint are required.
  • Highly developed communication and interpersonal skills; demonstrate initiative in problem-solving, and proven attention to detail are required.
  • Strong professional ethics and sensitivity in dealing with confidential personnel issues are essential.
  • Strong commitment to and interest in the rapidly changing LGBTQ equality movement and a working knowledge of LGBTQ issues.


All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.

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