Digital Equity Manager

MOHCD is seeking a dynamic leader for our Digital Equity Manager position. The Digital Equity Manager is responsible for leading the San Francisco Digital Equity (SFDE) initiative, a citywide effort to ensure all residents have essential technology access and skills. The Internet and digital technologies have been widely recognized as vital necessities in our modern world, and COVID-19 has made it more urgent than ever to bridge the digital divide. Through various programs and partnerships, SFDE is focused on helping the city's vulnerable populations leverage technology to improve outcomes in education, health, and economic advancement.

The 2019-2024 Digital Equity Strategic Plan outlines the City's goals and approaches to advancing digital equity. It includes strategies to strengthen technology access at affordable housing communities and neighborhood hubs, expand low-cost Internet options, distribute digital devices, develop innovative digital skill training programs, and build the technology capacity of community-based organizations (CBOs).

The Digital Equity Manager will provide overall direction for this initiative, overseeing continued implementation of our current strategies, while also responding and adapting to emerging needs and opportunities. Reporting to MOHCD's Director of Community Development, this position serves as a center of gravity and champion for digital equity efforts citywide and will need to collaborate closely with City departments and community-based partners.  The position requires oversight of multiple projects and complex interrelated coordination. It also requires the ability to resolve organizational and service delivery challenges and the ability to apply City and departmental policies.  This includes the ability facilitate multi-stakeholder convenings and coordinating work requiring inter-departmental cooperation.