Program Assistant 

Job Title:   Program Assistant 

Location: Atlanta, GA 

Supervisor: Director, Business Support Services, Quality Care for Children 

Salary: Based on experience 

Position Description: Quality Care for Children operates a variety of programs to support the sustainability of quality child care programs. These include: 

• The Provider Resource Hub, a membership programs that gives child care providers access to resources and negotiated discounts through a web portal 
• The Provider Business Exchange, a Facebook page where child care providers can communicate with one another and with child care experts and access webinars and online training 
• The Staffed Family Child Care Network, a program that helps individuals become licensed as family child care providers and supports them in marketing and business operations through a technology platform 
• Business Coaching and Automation, a program that provides training and technical assistance to assist child care programs in implementing child care management software and operating sustainable businesses.   
• Provider back Office, a program that utilizes child care management software to track the financial and business metrics for child care programs 

The program assistant will assist the child care sustainability team in implementing these programs and will work with family child care providers and child care center directors in utilizing technology platforms to market their programs and manage their business operations.    

Specific Responsibilities: 

In support of the Staffed Family Child Care Network 

• Assist the team in planning and conducting recruitment activities to recruit family child care providers and individuals interested in becoming family child care providers 
• Assist the Family Child Care Specialist in administering start-up grants 
• Assist providers in establishing a web presence   
• Track input and output data as required and provide assistance in completing monthly reports. 
• Participate in the planning and execution of trainings and community events. 
• Coordinate meetings of the FCC Network Advisory Committee 

In support of the Provider Resource Hub and Providers Business Exchange facebook page 

• Manage Provider Resource Hub membership 
• Add resources and make revisions to the Provider Resource Hub as requested 
• Provide reports as requested on membership and usage of the provider Resource Hub and The Provider Business Exchange facebook page 

In support of business coaching and automation 

• Provide assistance in organizing, marketing and managing registration for training and professional development events (thinking about the summit)   
• Provide assistance in tracking the impact of business coaching and automation 

In support of Provider Back Office 

• Work with a group of child care centers utilizing child care manager software to track the financial and business metrics for child care programs 
• Provide monthly reports as requested  

Qualifications: 

• Bachelor’s Degree in Early Childhood Education, Business administration, computer science, or related field– or – a minimum of 3 years’ experience in an early childhood program 
• Strong organization skills, interpersonal skills, and communication skills (written and oral). 
• Familiar with automated child care management systems, i.e. Kidkare, Brightwheel or others. 
• Proficient in Google Analytics 
• Familiar with basic social media marketing strategies.  (Facebook, Instagram, Twitter, etc.) 
• Comfortable using technology-systems to design and produce webpages (square space, wix.com, godaddy, etc.) 
• Must be fluent in Spanish.
• Valid driver’s license and personal transportation required. 
• Available to work occasional nights and weekends. 
• Team player. 
• Self-directed with the ability to work independently. 
• Available to travel   

Physical Demands/Work Environment: 

• Occasional driving. 
• Sitting at the computer for 4 hours or more at a time. 
• Bending, frequent use of hands, stooping and moderate lifting (at least 25 pounds) required. 
• Noise level in the work environment may be high at times. 

It is the policy of Quality Care for Children that all employees shall receive an equal employment opportunity without regards to race, color, religion, veteran status, sex, sexual orientation, national origin, age, marital status or disability in employment. 

To Apply:  Please e-mail hr@qccga.org your resume and 1-page cover letter (list Program Assistant in the e-mail's subject line). Please include your name when titling email attachments.  

Resumes will be accepted until the position is filled.  No phone calls please.