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Client Services Specialist - Bilingual

Employer
North Fulton Community Charities
Location
Roswell, Georgia
Salary
Part-time up to 30 hours per week; Afternoon and 2 weekday evenings; up to $20K per year plus 403 b.
Closing date
Feb 20, 2021

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Focus Areas
Human Services
Job Function
Administrative / Clerical, Social Work / Counseling
Position Type
Part Time
Degree Level
High School
Experience Level
Entry-level

Job Details

General Responsibilities:  Provide professional client engagement.   Communicate NFCC program information, program enrollment or interviews for all NFCC clients.  

Specific Duties:

  • Welcome and log in client assistance at intake desks.  This includes client receiving food assistance, financial assistance, education and holiday services.
  • Update client applications within NFCC databases.  
  • Conduct annual interviews. 
  • Update and inform clients of policy, process and updated or new services.  
  • Client Services Specialist work in a variety of arenas at the agency.    They may be assigned to differing desks and managers. 

Required:  Fluency in English and Spanish.  Position requires excellent organization and communication skills.  Good telephone skills.  Ability to work with volunteers.  Experience in customer service.  Computer/Internet experience. Must have experience in working with the public and keeping records; pass a background check, drug screen and have a valid Georgia driver’s license.

 

Company

Our Mission:

To help ease hardship and foster financial stability in our community.

Our Purpose:

To provide opportunities for the whole community to thrive.

Our Values

  • Collaboration – We believe our community is best served when we work together to share resources, knowledge and support with others to serve all residents.
  • Compassion – Our clients, in times of crisis, need  kindness and concern to help them realize the community they live in cares for them.
  • Dignity – We believe everyone should be treated with respect and their self-worth should not be compromised based on their current situation.
  • Inclusion – We believe that ALL  residents of the community should be about to enjoy the benefits of the community.
Company info
Website
Location
11270 Elkins Rd
Roswell
GA
30076
US

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