County of San Mateo
Redwood City, California
Dec 22, 2020
Jan 21, 2021
Focus Areas
Position Type
Full Time
Degree Level
Experience Level


County of San Mateo



The County of San Mateo's Office of the Assessor-County Clerk-Recorder and Chief Elections Officer is seeking highly qualified candidates for the position of Departmental Systems Analyst. This is an excellent opportunity to join a robust, hard-working departmental IT team.

The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer (ACRE) is involved in multiple technology initiatives aimed at replacing legacy systems, upgrading applications, and implementing new technologies.  A major project undertaken by ACRE is the development of a new Assessor Property Assessment System (APAS) based on the Salesforce platform. A second major effort is the cleansing and migrating of legacy data. Other initiatives relate to upgrading existing Clerk-Recorder systems, SharePoint, and other tools' implementation and support.

In general, the Departmental Systems Analyst:

  • Provides complex analytical support to the maintenance and/or modification of existing systems and development of new systems
  • Serves as liaison between business users and information technology staff, vendors, and service providers
  • Provides technical and analytical support and training to system users
  • Performs system administration functions to ensure security and effective operation
  • Develops and maintains a variety of automated files, records, and databases
  • Prepares and distributes new procedures, training materials, and a variety of ad hoc reports
  • Performs other related duties as required and/or assigned

Incumbents in the position of Departmental Systems Analyst (DSA) will have:

  • A general knowledge of both departmental and program operations and information system capabilities, which will enable effective interactions between technical and non-technical staff
  • The ability to explain and document the needs and requirements of each to the other 
  • The ability to participate in the development of systems that effectively support department and program operations


The ideal candidate for this position will:

  • Have a solid understanding of system development methodologies and techniques, and a grasp of database concepts and principles, i.e., transactional, analytical, reporting, etc.
  • Be an excellent analytical thinker and possess good problem-solving and verbal and written communication skills
  • Have project management, leadership, initiative, and technical skills, including some software development experience
  • Be required to work non-standard hours at times and partner with all technology disciplines
  • Have a bachelor's or master's degree in information systems, public administration, business administration, or a closely related field
  • Possess 3-5 years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least 3 years of experience in the planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities. 

Qualifications include knowledge of: 

  • Microsoft Office products such as Word, Excel, Power Point, Excel (advanced level)
  • Flowchart/Diagramming software like Lucid Chart, Visio etc.  
  • Agile Methodology – SCRUM, Prototyping
  • SharePoint and/or other collaboration tools
  • Document Management Systems such as FileNet (Optional)
  • Salesforce Platform as a Service (PaaS) (Optional) 
  • Certified Business Analysis Professional (Optional)
  • Legacy Data Migration (Optional)

Final Filing Deadline:  January 8, 2021

To learn more about the position and to apply online, please visit our website at Applications are only accepted online. EOE