System Administrator

Measures for Justice

Location: Full Time - Rochester, NY

Measures for Justice is a non-partisan, fast-paced, entrepreneurial non-profit on a mission to make good criminal justice data available and actionable to spur reform. While we do not advocate for any specific reforms, we do work to make change possible by increasing system transparency, trust, and accountability. We’ve got world class criminal justice data and technology chops. And a culture that demands excellence, rigor and people who like to make good ideas come to life.

To make it happen, we deploy three strategies:

1. We show people what criminal justice looks like across the country via our free, interactive Data Portal;

    

   We help standardize and improve criminal justice data via work on the state and national level;

    

   We help put criminal justice data to work with tools, services, and research.

    

Since 2011, we have pioneered a methodology to compare how different justice systems perform on the county level and led the charge to improve county-level criminal justice data. We have strong support from prominent philanthropists, in particular from leading technology entrepreneurs and criminal justice foundations from both sides of the aisle, across the country, as well as from system practitioners and policymakers nationwide.

The Job 

As the System Administrator, you will work in a collaborative, team-based environment to support both our cloud and on premise infrastructure. You should be a self-starter who is excited to take on new projects and expand their knowledge. You will report to the Senior Systems Administrator and work closely with the Mac Systems Administrator. We are a close knit IT team that depends on each other's success to thrive. 

What You Will Do 

• Responsible for the maintenance, configuration, and reliable operation of cloud and on premise compute infrastructure

   

  Upgrade and maintain our kubernetes cluster, virtual machines, cloud instances, and on premise server/hypervisor

   

  Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues

   

  Provide documentation, technical specifications, and training of systems and infrastructure for Developers and other IT team members

   

  Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

   

  Responsible for capacity, storage planning, and database performance

   

  Provide end-user support for Mac hardware and software as needed

   

  Provide coverage for MDM systems and Mac automations as needed

   

About You 

Required

• Associate’s or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required

   

  3-5 years of SysAdmin or DevOps experience

   

  Working knowledge of virtualization technologies such as Docker, KVM, ec2, or equivalent

   

  Working  knowledge of a programming language like python or bash and how to leverage APIs for automation needs

   

  Will be expected to pass an FBI background check to manage some systems containing Personally Identifiable Information

   

  Willing to engage in on the job learning as needed to pick up new skills 

   

  Ability to manage multiple small projects while simultaneously adapting priorities quickly and effectively

   

  A high level of independence as demonstrated through clear problem-solving, communication skills, and the delivery of high-quality work

   

Preferred

• System administration and IT certifications in Linux, AWS, Kubernetes, or other related fields are a plus

   

  Strong knowledge of software defined networking as well as monitoring, logging, and alerting with tools such as Grafana, Prometheus, Elasticsearch, and Cloudwatch prefered

   

  Experience with automation tools such as Terraform, Packer, and cloud-init

   

  A proven track record of developing and implementing IT strategy and plans

   

  Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

   

  Understanding of Mac OS deployments and MDM environments. (knowledge of Jamf, Kandji, SimpleMDM, etc a plus)

   

  Understanding of Apple notarization services and deployment of In-House applications to client machines

   

Review of applications will begin December 14 and will continue until the position is filled. 

MFJ is committed to equity and inclusion. We encourage applicants from all backgrounds and experiences to apply. We offer competitive salaries, comprehensive benefits, and a casual work environment. Our office is wheelchair accessible.  

It is the policy of Measures for Justice to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Measures for Justice will provide reasonable accommodations for qualified individuals with disabilities.