Lead Collections Specialist II

San Jose State University
San Jose, California
Nov 06, 2020
Dec 06, 2020
Job Function
Accounting / Finance
Focus Areas
Position Type
Full Time

Lead Collections Specialist II


Reporting to the University Bursar, the Lead Collections Specialist II is responsible for the collection of debts owed to the university by students, former students, vendors, or outside agencies. Working independently under general supervision, the Lead provides work direction and training to the Collection Representatives. Assists with the collection of PeopleSoft aging, Perkins, Dream, and Kuhlman Loans. Oversees the FTB process, Perkins COHORT portfolio, ensures account write-offs are completed on a timely basis, coordinates the ECSI Dream Loans prom notes and advances, and reconciles third party agency statements. Resolves elevated collection issues and assists with providing outstanding customer service.


To apply, please visit: https://jobs.sjsu.edu/en-us/job/498185/lead-collections-specialist-ii


Equal Employment Statement:

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.


It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.