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- Degree Level
- Bachelor’s degree in Social Work, Behavioral Science, or related field required. Graduate degree preferred.
- Minimum of five years or previous experience working in a Supportive Housing program. HOPWA experience a plus.
- Minimum of five years of previous experience in case management as well as staff management.
- At least three years of previous experience working with the homeless or with individuals with HIV/AIDS preferred.
- Grant writing, management, and compliance is required.
- Knowledge of basic accounting principles as well as federal grant guidelines and regulations.
- Knowledge of or experience with HMIS systems.
- Must be computer literate in Microsoft Office (Word, Excel, Outlook).
- Track record of successful implementation of programs, new initiatives, etc. with proven ability to turn ideas into action.
- Ability to mobilize partners and stakeholders around new approaches to improve outcomes.
- Excellent writing, reading comprehension, listening and oral communications skills.
- Ability to work independently and self-manage to achieve goals while being a strong team player.
- Able to set and observe appropriate boundaries with clients.
- Possess well developed, decision making skills, attention to detail with a high level of accuracy.
- Demonstrated supervisory skills and the ability to excel in a diverse, collaborative team environment.
- Possess a high level of interpersonal skills to handle sensitive and confidential client, donor, and employee information and situations.
- Able to multi-task and remain calm in demanding and unpredictable situations.
- Able to maintain a professional, customer service-oriented attitude at all times; demonstrated dispute resolution skills.
- Able to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.; able to develop rapport, provide information, and refer with sensitivity to cultural issues.
- Able to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriately assertive as situation may demand.
- High level of initiative, effort and commitment towards completing assignments efficiently.
- Possess excellent time management skills and the ability to work independently.
FUNCTION AND PURPOSE OF POSITION
The Program Manager is responsible for implementing and providing oversight of the Housing Opportunities for Persons with Aids (HOPWA) Program and provides leadership to its team members. Union Mission’s HOPWA Program is designed to promote, as part of a local Continuum of Care strategy, the development of housing first, rapid re-housing, and supportive services to assist homeless persons with HIV/AIDS in the transition from homelessness and to enable them to live as independently as possible.
The following list of responsibilities is not meant to be all-inclusive and may be adjusted to meet program needs.
- Responsible for program oversight, including maintaining appropriate records on client eligibility, income and rent calculations and service provision.
- Tracks program financial data, including program expense, eligibility, and timely use of funds.
- Manages general project information, including grant agreements and compliance, communications with vendors, grantors, and HUD.
- Monitors and reviews performance of tenant supportive services.
- Supervises case managers and other programmatic staff.
- Tracks and maintains precise and accurate client information and outcomes in HMIS system.
- Analyzes data and submits monthly reports to grantors and HUD.
- Advocates for needed services.
- Establishes and maintains collaborative working relationship with community resources; attends and participates in appropriate coalition and other community resource meetings.
- Performs other related duties as required.
Union Mission, Inc. is an Equal Opportunity Employer and makes employment decisions and maintains a work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status or other status protected by federal or state law, with regard to any term or condition of employment.
Union Mission, Inc. is a Drug-Free workplace.