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Performance and Data Quality Manager

Employer
Partners for HOME
Location
Atlanta, Georgia
Closing date
Nov 11, 2020

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Focus Areas
Housing / Shelter
Job Function
Program / Project Management
Position Type
Full Time
Degree Level
Bachelors
Experience Level
Management

Job Details

JOB PURPOSE


At Partners for HOME your challenge will be to ensure we create a highly coordinated, homeless crisis response system that delivers outcomes and measures that can be scaled in order to effectively connect individuals experiencing homelessness to the appropriate and most expedient housing solution. Our team’s mission is to lead a coordinated community effort and to layer and leverage the resources and relationships to make homelessness rare, brief and nonrecurring.


ROLE AND RESPONSIBILITIES


We are looking for an ambitious, and industrious relationship builder to undertake and assist with a variety of tasks associated with the performance project management tasks under the direction of the Deputy Director of Operations and Project Management.


Operational duties include, but are not limited to:

  • Work in close partnership with the Senior Project Manager of Performance, Continuum partners, the City of Atlanta Staff/Departments, and other key stakeholders, to execute pertinent performance monitoring and data quality activities
  • Work closely with data and performance associated with veteran and chronic homelessness;
  • Assist with developing site visit monitoring policies and procedures
  • Conduct site visit monitoring for HUD CoC funded programs
  • Evaluate program data quality and provides Continuum partners with guidance and training to improve outcomes
  • Participate in the development and implementation of performance improvement plans when additional assistance improving performance outcomes are needed
  • Assist in the development and maintenance of CoC performance dashboards, which are posted quarterly online
  • Evaluate and monitors the contractual performance and compliance obligations of the CoC’s service agreements with HUD funded programs
  • Partner with agencies receiving related funding resources to further alignment with the CoC
  • Provide guidance and interpretation to the CoC of HUD regulations/guidelines, contract language, procurement policies, and procedures
  • Develop broad-ranging relationships and provide exceptional customer service to our Continuum Partners, partnering with them to ensure a transparent system is in place to measure performance outcomes and deliver results

 

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • High energy and a passion for the CoC’s mission and goals are required
  • 2+ years of experience in performance management
  • Previous experience in partnering with leadership for the delivery of projects
  • Excellent client-facing and internal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Preferred record of measurable results in cultivating relationships
  • Ability to create and implement efficient development systems, plan strategically, allocate work, set and manage objectives, analyze and mitigate risk, and create and manage projects
  • Capable of excelling in an entrepreneurial, fast-paced, diverse, results-oriented environment, and to handle multiple projects simultaneously under tight deadlines
  • Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders
  • Professional, precise, and persuasive writing and editing skills
  • High emotional intelligence with the ability to perceive and understand people’s motivations
  • Highly industrious with a strong work ethic; sense of urgency/impatience for action
  • Integrity and humility that encourages and inspires constituents; strong sense of judgment
  • Seeks out constructive criticism and growth.
  • We have an ambitious and spirited culture that is passionate about ending homelessness. We strive to display heart, empathy, and resolve in our daily interactions with one another
  • Thrive under pressure, consistently meeting expectations and commitments on tight deadlines, all while managing a variety of tasks and relationships in an efficient and meticulous manner
  • Strong working knowledge of Microsoft Office, Microsoft Excel, and project management tools
  • Bachelor’s degree required; Master’s degree preferred

 

Salary: Based on experience and qualifications


Partners for HOME provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company

Founded in 2015, the mission of Partners for HOME is to coordinate a comprehensive response system to end homelessness in the City of Atlanta. Partners for HOME serves as the Collaborative Applicant for the Atlanta Continuum of Care (CoC) — a HUD program that promotes community-wide commitment to the goal of ending homelessness and provides funding for efforts by nonprofit providers and state and local governments to quickly rehouse people impacted by homelessness. We bring together government, nonprofit, business and community stakeholders to make homelessness rare, brief and nonrecurring.

While not a direct service provider, Partners for HOME is a nonprofit organization authorized by the Atlanta CoC and City of Atlanta to provide homeless response; fundraising and grantmaking; and performance and compliance management services to the local homeless ecosystem. 

Company info
Website
Telephone
(404) 546-3071
Location
818 Pollard Blvd SW
Third Floor
Atlanta
GA
30315
US

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