Human Services Professional / Case Manager

Position Description:

Christian City launched their newest program, Crossroads Foster Care and Adoption in 2018 and the program has continued to grow. The Human Services Professional will be responsible for providing case-management services to families/children that come into the program, as well as assisting in the completion of home studies for prospective foster/adoptive homes. This position will report to the Foster Care & Adoptions Supervisor for the Crossroads Program.

General Responsibilities

  • Maintain child/family case record to include materials consistent with agency, licensing, accreditation, and contract requirements
  • Complete the home study process with prospective foster/adoptive parents (home visits, reference checks, health and safety checks, etc.)
  • Complete bi-weekly visits with the child/family, or more as needed
  • Assist family/custody holder in developing and implementing a plan for the client’s permanency, including responsibilities for each family member and a timeline for completion of these goals
  • Ensure full well-being of children on your caseload through proper referrals, crisis intervention, counseling, etc.
  • Provide training to foster/adoptive parents as needed
  • Meet deadlines for required reporting
  • Provide support to foster/adoptive families to ensure retention
  • Work with Crossroads team to recruit foster/adoptive families
  • Participate in community events on behalf of Crossroads
  • Input information pertaining to foster/adoptive families and referrals into each needed database
  • Remain on call 24/7 to respond to emergency situations
  • All other duties as assigned by supervisor

Minimum Qualifications

  • Master’s Degree in social work, psychology, counseling, or related field OR a Bachelor’s Degree with several years of experience in the field
  • Excellent written and verbal communication skills
  • Experience in foster/adoptive field preferred
  • Ability to handle multiple tasks simultaneously
  • Certified in IMPACT FCP Training preferred, or willing to secure in an agreed upon timeframe
  • Completed RBWO Foundations Training preferred, or willing to secure in an agreed upon timeframe
  • CPR/First Aid certification preferred, or willing to secure in an agreed upon timeframe
  • Problem solving ability and time management skills
  • Proficiency in technology (MS Office and Extended Reach)
  • Possess a valid Georgia Driver’s License
  • Acceptable criminal records checks, child abuse records, motor vehicle report and drug screening

Effect on end results

  1. The Crossroads Program is able to recruit and retain great families for the children that come into our care
  2. The children and families we serve feel supported and receive high quality, caring, and loving service
  3. The Crossroads Program is well known among the community and DFCS
  4. Home studies are well written, and information, data, and files are up to date
  5. Children in our care will receive permanency through reunification or adoption

Physical Demands:

Regularly required to talk and hear; stand, walk, sit, use hand to finger, handle or feel objects, tools or controls and reach with hands and arms. Employee must be able to frequently lift or move up to 10 lbs.

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