Client Services Specialist - Bilingual
- Employer
- North Fulton Community Charities
- Location
- Roswell, Georgia
- Salary
- Part-time up to 30 hours per week; PT up to $20K per year plus 403 b.
- Closing date
- Oct 10, 2020
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- Focus Areas
- Human Services
- Job Function
- Administrative / Clerical, Social Work / Counseling
- Position Type
- Part Time
- Degree Level
- High School
- Experience Level
- Entry-level
Job Details
General Responsibilities: Provide professional client engagement. Communicate NFCC program information, program enrollment or interviews for all NFCC clients.
Specific Duties:
- Welcome and log in client assistance at intake desks. This includes client receiving food assistance, financial assistance, education and holiday services.
- Update client applications within NFCC databases.
- Conduct annual interviews.
- Update and inform clients of policy, process and updated or new services.
- Client Services Specialist work in a variety of arenas at the agency. They may be assigned to differing desks.
Required: Fluency in English and Spanish. Position requires excellent organization and communication skills. Good telephone skills. Ability to work with volunteers. Experience in customer service. Computer/Internet experience. Must have experience in working with the public and keeping records; pass a background check, drug screen and have a valid Georgia driver’s license.
Company
Our Mission:
To help ease hardship and foster financial stability in our community.
Our Purpose:
To provide opportunities for the whole community to thrive.
Our Values
- Collaboration – We believe our community is best served when we work together to share resources, knowledge and support with others to serve all residents.
- Compassion – Our clients, in times of crisis, need kindness and concern to help them realize the community they live in cares for them.
- Dignity – We believe everyone should be treated with respect and their self-worth should not be compromised based on their current situation.
- Inclusion – We believe that ALL residents of the community should be about to enjoy the benefits of the community.
- Website
- https://nfcchelp.org/
- Location
-
11270 Elkins Rd
Roswell
GA
30076
US
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