Business Analyst

San Francisco, California
Sep 01, 2020
Oct 01, 2020
Position Type
Full Time

San Francisco-Marin Food Bank


                                      JOB POSTING

Are you a skilled ERP/Business Analyst who believes in lending your skills to end hunger?  Do you enjoy collaborating with multiple teams to make key systems work to achieve company goals?  Are you interested in improving the lives of people in your community?  If you answered “yes” to these questions, please consider joining the San Francisco-Marin Food Bank.

The SF-Marin Food Bank is comprised of a dedicated team of approximately 200 staff working together to provide close to 65 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk of hunger.  Our work has grown tremendously since the onset of the COVID-19 pandemic, and we need your help.  We are currently looking for a Business Analyst to help maintain, troubleshoot, and improve our ERP system.  See brief position description below and apply today if you would like to join us in our mission to end hunger.

POSITION PURPOSE: Work with key stakeholders to align the business needs of the Food Bank and the functionality and data architecture of its ERP (Microsoft Dynamics NAV 2016) and associated databases including a SQL data warehouse.  Implement process improvements to increase efficiencies by utilizing new or additional features within the applications ecosystem.  Create reports and queries using tools such as Jet Reports/Jet Analytics.  Support various departments with their ERP use and act as a liaison between functional teams, the IT department, and external vendors as needed for emerging business needs, projects, and troubleshooting.  Coordinate with external vendors responsible for ERP system customizations, upgrades, and Tier 2 user support.  Prepare process and user training documentation and provide end-user training.

To review the full job description and apply, please visit