Case Manager I – Community Services Program- Full time (Representative Payee)

San Francisco, California
$21.47 per hour or $44,658 annualized and excellent benefits
Aug 31, 2020
Sep 30, 2020
Position Type
Full Time

POSITION: Case Manager I – Community Services Program- Full time (Representative Payee) 

SALARY:  $21.47 per hour or $44,658 annualized and excellent benefits. Additional $3.00 per hour premium pay for direct services through September 30, 2020  (Commute expense reimbursed through September 2020) 

REPORTS TO: Community Services Senior Program Director II– South 


As a nonprofit organization, Conard House, Inc. builds welcoming communities and caring relationships that empower people and restore hope.  We work with a diverse adult population and strive for cultural competency by respecting experience, promoting inclusion, and building community. The position is with the Community Services Program, which provides various services including representative payee, income advocacy, money management, case management, and referrals to community resources. We are a committed Equal Opportunity Employer.  Pursuant to the City and State’s Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. This position is included in the collective bargaining unit with SEIU Local 1021. 


Bachelor’s Degree in behavioral sciences or equivalent years of experience providing direct services in human services setting. Knowledge of Social Security, County Adult Assistance Programs and Veteran Administration entitlements are essential.  Demonstrated Case Management skills in housing and social service referral sources preferred. Ability to assist clients in budgeting and managing their personal finances is required.  Must have effective advocacy, organizational, communication, and time-management skills.  Computer literacy is a must. Ability to work as a team member towards common goals and objectives required.  (People who don't meet specific qualifications are encouraged to call if genuinely interested in the position.)  After conditional offer, a criminal background check must be received. 

-Provide services and information in a manner that is supportive and non-judgmental. 

-Develop and implement case management and money management plans and contracts. 

-Coordinate case conferences with Care Managers and other providers assisting clients.  

-Help clients negotiate bills, purchases and other expenditures. Request, prepare and document payments. 

-Maintain accurate account balances and money management documentation.  

-Provide advocacy and assistance pursuing entitlements, housing, and other referral services.  

-Complete and submit Social Security reports and reviews in a timely manner.  

-Ensure income benefits by completing required paperwork or referrals to advocacy agencies. 

-Intervene in crisis situations to bring problem under control. 

-Develop and implement plan for client placement upon discharge from the program. 

-Perform general office duties such as answering phones, filing paperwork, making copies, etc. 

-Attend agency and sponsoring agency staff meetings and trainings as required. 

-Provide temporary coverage at other CHCS or SHP programs, as needed. 

-Assist with other responsibilities as assigned by the Program Director. 



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