Program Director - Home Match - Contra Costa County

Walnut Creek, California
Nov 08, 2019
Dec 08, 2019
Position Type
Full Time
Degree Level
Willingness to Travel
up to 25%
Experience Level

HOME MATCH Program Director for Contra Costa County area matches homeowners with an with home seekers based on similar preferences. Fluent in Spanish or Chinese highly desirable.


  • Develop and implement outreach efforts to promote the Contra Costa County program
  • Schedule and conduct presentations to educate the general public and housing service providers at a variety of forums such as meetings, events, housing fairs, workshops, etc.
  • Assist in the development and distribution of promotional materials throughout the community
  • Conduct interviews, home visits, background checks, reference checks, and provide information about the program to clients
  • Screen clients for appropriateness for program participation and provide information and referrals on housing and other resources as appropriate
  • Utilize database to track client information and generate matches and create reports
  • Conduct follow-up mediation services as needed, to assist clients in maintaining a successful matches
  • General office duties as assigned, such as mailing, answering the telephone, digital media, etc.
  • Maintain knowledge of socio and economic trends that impact population served

Knowledge, Skills, and Abilities

  • Work independently, be self-directed and demonstrate initiative, as well as work effectively and collaboratively within a team and with community partners
  • Excellent verbal, written, and public speaking skills (ability to speak and write fluently in Spanish or Chinese highly desirable)
  • Demonstrated initiative in program development and providing outreach to various community stakeholders, including businesses, partners, potential clients, limited English speakers
  • Ability to negotiate and problem-solve with clients from diverse backgrounds
  • Interviewing skills and ability to assess client needs
  • Good organizational and time management skills and an ability to be flexible and set priorities
  • Experience in program development, building community partnerships, customer service and working with diverse populations desirable
  • Knowledge of Microsoft Office products essential, publishing and digital media experience
  • HUD Certified Housing Counselor highly desirable

Education and Qualifications

  • Bachelor’s Degree from an accredited institution or equivalent experience
  • Knowledge of housing programs and resources in the Bay Area is a plus
  • 4 years of program management experience
  • Experience with public speaking and making presentations
  • Experience working with a vulnerable population
  • Must have own vehicle, clean driving record and provide car insurance

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