Client Services Coordinator

Atlanta / DeKalb
$12 - $15 Hourly (Depending on experience)
Nov 07, 2019
Dec 07, 2019
Focus Areas
Human Services
Position Type
Part Time
Degree Level
Some college
Experience Level

Reports to:   Office Manager


Represent the Georgia Center for Child Advocacy by projecting a professional, warm and helpful image to clients and their families, callers and visitors; and provide administrative, clerical and other necessary support for the Center and its programs.

Position Responsibilities:

  1. Receive visitors and clients in person and notify proper staff of the arrival.
  2. Answer, screen and route incoming calls to the Center.
  3. Screen visitors and callers while maintaining confidentiality and safety.
  4. Become familiar with the Center’s services and with our community partners
  5. Respond to general phone inquiries, provide accurate, helpful responses
  6. Receive and deliver mail daily to the CEO or Office Manager, and sign for and accept deliveries, notifying proper person of the arrival.
  7. Maintain the waiting room area (adult and child), keeping it organized, tidy and clean.
  8. Watch over child or children in the waiting room when the child’s guardian is being interviewed by a staff member.
  9. Assist in coordinating hospitality for all meetings at the Center, including board meetings, group therapy, case review meetings, trainings, and other meetings as needed.
  10. Maintain and order supplies as needed, including basic office supplies, kitchen & housekeeping supplies,CD’s, and DVDs.
  11. Open and/or close the Center each day, tending to alarm system, fresh coffee.
  12. Maintain new client packages
  13. Provide support to Office Manager as needed.
  14. Other duties as assigned by Sr. Staff to meet the Center’s mission.

Position requirements:

¨     Human Services Bachelor Degree background preferred.

¨     Flexible Work Hours

¨     Warm, outgoing personality, relating well to adults and children

¨     Ability to respond appropriately to changing work environment, with many interruptions and distractions

¨     Helpful attitude and professional phone manner

¨     Knowledge of standard office procedures

¨     Proficient skill in word processing

¨     Ability to organize, initiate, and attend to detail

¨     Willingness to work as part of the team for the betterment of the Center

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