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IT Assistant

Employer
Jewish Family and Career Services of Atlanta
Location
Dunwoody, Atlanta
Closing date
Nov 29, 2019

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Focus Areas
Science / Technology
Job Function
Technology / Data Management
Position Type
Part Time
Degree Level
High School

Part-Time on-site IT Support “IT Assistant”

4-5 hours each day (mornings). 5 days a week. Up to $25/hr

Educational & Experience Requirements:  High School Diploma required, at least some college, one or more Microsoft or related certification, at least two-years’ experience, exceptional customer service skills

Reports to: Managing Director, IT

Occasional travel required to assist in-town location and East Cobb location as needed

Job Duties include, but are not limited to:

  • New Computer setup and configuration as need (with IT vendor mandated software etc.)
  • Assist IT vendor in maintaining network and information technology infrastructure
  • Computer moves, replacements, hardware updates
  • Basic Software training/assistance as needed including new user orientation
    • MS Outlook, Word, Excel, PowerPoint, Skype, Teams
    • Adobe
  • Basic on-site support and troubleshooting
    • Re-assigning telephone numbers
    • Moving telephones
    • Ordering replacement parts
    • Mapping changes
    • Working with manufacturer and IT support as needed
  • Assist with Copiers/Printers/Scanners as needed
  • Assist IT vendor with maintaining equipment inventory
    • Issue and receive IT & Telephone equipment including; computers, tablets, keyboards, mice, screens, power cords, etc.
  • Other duties as assigned

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