Conflict Intervention Service (CIS) Associate Mediation Counsel (Bi-lingual Mandarin/Cantonese)

San Francisco, California
Oct 14, 2019
Nov 13, 2019
Job Function
Position Type
Full Time
Degree Level

Conflict Intervention Service (CIS) Associate Mediation Counsel (Bi-lingual Mandarin/Cantonese)

Be part of an organization dedicated to increasing the public’s access to the law and mediation through programs that provide a continuum of dispute resolution services and legal assistance. The Bar Association of San Francisco (BASF) has a strong commitment to employee work-life balance and provides a stimulating work environment. BASF currently has an exciting opportunity for a full-time (35 hrs/week), Conflict Intervention Service (CIS) Associate Mediation Counsel (Bi-lingual Mandarin/Cantonese to be part of the team!

About BASF:

BASF is a nonprofit organization and the oldest voluntary bar association in California. Today, over 7,400 San Francisco lawyers are members of BASF, which prides itself as being one of the most active and innovative local bar associations. Our offices are located in the Financial District. In addition to services and benefits to our members, BASF provides a variety of legal services to San Francisco residents including our Lawyer Referral and Information Service, Alternative Dispute Resolution, and the Justice & Diversity Center (including the Homeless Advocacy Project) which is the largest provider of legal services to San Franciscans.

BASF also offers a variety of charitable programs, including Food from the Bar, Head Start Holiday Gift Program, Law Academy, School-To-College, Destination Law School and the Minority Law Student Scholarship programs.

About the Job:

The Conflict Intervention Service (CIS) of the Alternative Dispute Resolution Program (ADR) is a landlord-tenant mediation program funded by a grant from the City of San Francisco to provide dispute resolution services, conflict negotiation and communications coaching, among other methods, to individuals experiencing housing conflicts. The goals of the program are to support the stabilization of tenancies to the benefit of tenants and landlords alike. The successful candidate will be an attorney-mediator with the following experience and skills:


  • Licensed attorney with a minimum of 5 years of experience
  • Experience with landlord-tenant law and rental disputes
  • Fluency in Mandarin and/or Cantonese, required


  • Conduct initial case investigation which assumes contact with disputants, case managers, property managers, social workers, or any and all necessary parties to the resolution of the presenting conflict
  • Clarify issues, concerns, needs, and interests of all parties involved
  • Obtain appropriate documentation as may be needed to aid in the mediation of disputes, e.g. a tenant’s lease, income recertification form, previous stipulated agreement, etc.
  • Provide communication advice, guidance and coaching
  • Conduct initial meetings with disputants to enrich resolution opportunities and prepare for mediation
  • Perform formal mediations
  • Prepare written conflict resolution agreements
  • Provide referrals to legal assistance and social service supports, when appropriate
  • Perform after care check ins with parties, when needed
  • Maintain independent mediation caseload while also participating in team mediation strategy support meetings
  • Assist with in person visits to discuss and present about CIS and appear at community events
  • Serve as point of contact with community partners for referrals to and from the program

Why Work For Us:

We offer a collaborative work environment, a progressive work culture, and a wonderfully diverse staff. Additionally, we have a standard 35-hour workweek, flexible scheduling (manager’s discretion), and we are a mission and values based organization.

We also offer competitive pay and a generous benefits package that includes: a choice of medical insurance plans, dental insurance, vision insurance, pretax commuter, health, and dependent care accounts, employer paid short- and long-term disability insurance, life insurance, and a retirement and profit-sharing benefit, and more!

To find out more about BASF, please visit our website at

To Apply:

BASF is strongly committed to diversity and we encourage applications from people who can contribute to our diversity, including people with disabilities.

Please submit your resume and cover letter to: or Human Resources, BASF, 301 Battery Street, Third Floor, San Francisco, CA 94111.  Open until filled.

No phone calls please. Due to the amount of resumes we receive each day, we will not be able to respond individually with the status of your application.

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