CHIEF PROGRAM OFFICER
- Experience Level
Experience the reward and fulfillment of making a difference while making a living…
Safe & Sound is the eminent children’s advocacy organization based in San Francisco working to prevent child abuse and reduce its devastating impact on children, their families, and our entire community. For over 45 years, we have been pioneers in the field of child abuse prevention, working both within San Francisco and recently throughout the state. Our organization provides direct service and community education, and collaborates with a variety of community and statewide partners in order to achieve our mission of eliminating child abuse.
We are currently recruiting for an experienced Chief Programs Officer (CPO) to lead and manage our community and individual services and ensure they effectively achieve their desired outcomes. Reporting to the Chief Executive Officer (CEO), the CPO oversees the Children & Family Services, Community Education & Partnership Departments, and works closely with the Strategic Partnership & Policy Department.
The CPO is responsible for establishing and implementing the overall programmatic vision of the organization to create lasting outcomes for the families and communities we serve. Last year, the U.S. Department of Health and Human Services Adm
inistration for Children and Families (ACF) recognized Safe & Sound’s as one of nine best primary prevention practices in the. country (U.S. DHHS, ACF, Log No: ACYF-CB-IM-18-05, Nov. 18, 2018). The CPO will have a unique opportunity to build upon this strong foundation and lead us into the next phase of our programmatic outcomes and impact. The CPO will collaborate closely with the CEO, the Chief Development Officer (CDO), Chief Financial and Operations Officer (CFOO) as well as program directors, organization leaders, and government and community partners. The CPO must be motivated to foster a positive organizational culture grounded in Safe & Sound’s values and commitment to diversity, equity, and inclusion (DEI) and trauma-informed practices.
The organization has an annual operating budget of approximately $8M and is supported by 60+ team members and more than 80 volunteers. The position is full-time, on-site, with periodic travel between our two sites located in the Haight-Ashbury and Bayview neighborhoods. We offer competitive pay and a generous benefits package. This is a great opportunity to join a highly dedicated team that provides vital services to the community!
Here is a sampling of your primary accountabilities:
- Co-lead the development and execution of organization strategy and operating plans
- Foster positive organizational culture and attainment of our mission and demonstration of our values (e.g. DEI)
- As head of clinical services, oversee the management and provision of the entire continuum of services for all clients
- Develop and implement evaluation tools to measure program efficacy
- Develop, align, and implement all programming consistent with our strategic plan and clinical philosophies
- Direct supervision of multiple senior managers; feedback, goal-setting, coaching and support
- Ensure clinical supervision and support is provided to program staff , as appropriate
- In partnership with others, identify needs and implement solutions for staffing, training, development, and succession
- Serve as Compliance and Privacy Officer
- Monitor programs to ensure performance targets & contractual obligations are met
- Develop and maintain community relationships and partnership with providers and stakeholders
- Strong alignment with Safe & Sound’s mission and values including diversity, equity, and inclusion, along with our foundational commitment to trauma-informed principles and practices.
- Experience successfully leading with an organization-wide perspective while supporting and developing individuals and teams.
- Clinical licensure in psychology, social work or related field and at least 5 years management experience developing and supervising programs in a non-profit social service setting.
- Knowledge and experience in child welfare, family counseling, domestic violence and/or other relevant family dynamics.
- Demonstrated experience in providing clinical supervision to pre-licensed clinicians.
- Uses a relational leadership style to establish and maintain effective working relationships. Works to elicit engagement in decisions, culture, and values to ensure a supportive environment where members can communicate needs, give feedback, grow, and develop.
- Ability to develop and implement evaluation tools to monitor program efficacy.
- Excellent judgment, interpersonal skills and emotional intelligence. Ability to navigate, with calmness and confidence, complex and sometimes challenging internal and external relationships and dynamics. Ability to build meaningful and trusting relationships.
- Superior written and verbal communication. Ability to convey expectations clearly, maintain accurate and constant flows of information, translate complex concepts to others at all levels, and handle sensitive and confidential material in an appropriate manner.
- Excellent hands-on analytical problem-solving skills, computer skills (Office Suite); database knowledge preferred.
- Ability to facilitate cross-sector, multidisciplinary meetings, planning, and relationships to achieve common goals.
- Strong ability to prioritize, manage projects, and work autonomously as well as in collaboration
If you meet these requirements, resonate with our mission, and have a strong desire to work in an organization that fills a critical need in the community, we’d like to hear from you!