Program Director - Home Match - Contra Costa County

Employer
Covia
Location
Walnut Creek, California
Posted
Oct 01, 2019
Closes
Oct 31, 2019
Ref
1847
Position Type
Full Time
Degree Level
Bachelors
Willingness to Travel
up to 25%
Experience Level
Professional

HOME MATCH Program Director for Contra Costa County area matches homeowners with an with home seekers based on similar preferences. Fluent in Spanish or Chinese highly desirable.
 

Responsibilities

  • Develop and implement outreach efforts to promote the Contra Costa County program
  • Schedule and conduct presentations to educate the general public and housing service providers at a variety of forums such as meetings, events, housing fairs, workshops, etc.
  • Assist in the development and distribution of promotional materials throughout the community
  • Conduct interviews, home visits, background checks, reference checks, and provide information about the program to clients
  • Screen clients for appropriateness for program participation and provide information and referrals on housing and other resources as appropriate
  • Utilize database to track client information and generate matches and create reports
  • Conduct follow-up mediation services as needed, to assist clients in maintaining a successful matches
  • General office duties as assigned, such as mailing, answering the telephone, digital media, etc.
  • Maintain knowledge of socio and economic trends that impact population served

Knowledge, Skills, and Abilities

  • Work independently, be self-directed and demonstrate initiative, as well as work effectively and collaboratively within a team and with community partners
  • Excellent verbal, written, and public speaking skills (ability to speak and write fluently in Spanish or Chinese highly desirable)
  • Demonstrated initiative in program development and providing outreach to various community stakeholders, including businesses, partners, potential clients, limited English speakers
  • Ability to negotiate and problem-solve with clients from diverse backgrounds
  • Interviewing skills and ability to assess client needs
  • Good organizational and time management skills and an ability to be flexible and set priorities
  • Experience in program development, building community partnerships, customer service and working with diverse populations desirable
  • Knowledge of Microsoft Office products essential, publishing and digital media experience
  • HUD Certified Housing Counselor highly desirable

Education and Qualifications

  • Bachelor’s Degree from an accredited institution or equivalent experience
  • Knowledge of housing programs and resources in the Bay Area is a plus
  • 4 years of program management experience
  • Experience with public speaking and making presentations
  • Experience working with a vulnerable population
  • Must have own vehicle, clean driving record and provide car insurance

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