Development Coordinator

The Development Coordinator will manage the Raiser’s Edge database and maintain accurate donor information, contributions and acknowledgement (tax) letters. As a member of the Development team, this person will regularly interact with donors via mail, telephone, and email correspondence, as well as assist in the stewardship, cultivation, and management of donor records and information. This position reports to the Director of Development. Duties include:

Database Management

• Manage Raiser’s Edge database by ensuring accurate and timely records and data entry.
• Prepare weekly, monthly and ongoing reports of funding campaigns and donor activities.
• Create donor lists through Raiser’s Edges queries and reports; create mail merges of constituent data; and produce other lists as requested by the Development team.
• Ensure uniform and consistent use of The Raiser’s Edge for recording relationship and giving activities.
• Work with Operations team to reconcile gifts between Raiser’s Edge and QuickBooks.

Administrative/Clerical

• Primary administrative support for the Development Department
• Process and acknowledge gifts; generate and personalize donor acknowledgements on an ongoing basis (within 48 hours of receipt of gift).
• Maintain the development calendar, including deadlines, mailings, meetings, etc.
• Manage all administrative tasks associated with communication strategy, marketing strategy, database strategy, and cultivation strategy (i.e. create invitations and manage RSVPs, manage event details)
• Respond to incoming phone calls from donors and those interested in group activities or potential partnerships (redirect as needed)
• Collect information and documents for foundation and grant requests as needed for the leadership team.
• Record and acknowledge all in-kind gifts, working with the Program Staff and Volunteer Manager.
• Manage Development Department inventory (letterhead, envelopes, brochures, office supplies, etc.).
• Other assignments given by Development team members as needed to ensure Our House is meeting development objectives while increasing donor pool and awareness in the community

Donor/Volunteer Relations

• Research potential prospects and maintain categorized lists of potential supporters.
• Coordinate logistics for cultivation events; (RSVPs, luncheon details, etc.); facilitate follow-up with attendees; work with Board Members and volunteers as appropriate.
• Work closely with the Volunteer Manager to thank volunteers and record accurate volunteer data.
• Conduct tours for donors and volunteers as needed at both locations.
• Participate in additional stewardship and cultivation efforts/events as needed.

Marketing and Communications

• Under the guidance of the Development Director, implement a systematic and meaningful donor communication and stewardship program.
• Implement strategies outlined in the marketing and communications plan. 
• Maintain a list of media contacts for press releases and other important agency information.
• Take photos, videos, etc. as needed of agency activities to use for social media, marketing and stewardship activities and materials.

  QUALIFICATIONS

Education:       Bachelor’s Degree

Experience:     Minimum 2 years’ experience in development operations

Preferred: Experience with Raiser’s Edge, Greater Giving, Mailchimp, FundraiseUp, Hootsuite, QuickBooks, social media platforms and human services

Skills: Project management, organizational and planning skills, multi-tasking independently with little supervision; above average communication skills, both oral and written highly developed interpersonal skills, especially relating to individuals from diverse backgrounds and experiences; above average computer skills including proficiency in Microsoft Word, Excel

To Apply

Submit cover letter and resume detailing development operations experience to development@ourhousega.org.