Volunteer Support Coordinator

Los Angeles, California
$36,000 - $38,000 plus benefits
Sep 19, 2019
Oct 19, 2019
Position Type
Full Time

Looking for a rewarding position where you can make a difference? Do you picture yourself working with an organization where trust, integrity, innovation, flexibility, passion, and teamwork are the main pillars of culture? If so, read on! We hire good people who share that belief.

School on Wheels is a fast-paced nonprofit organization working to change the lives of homeless children. Our goal is to shrink the gaps in their education and provide them with the highest level of education possible. As a Volunteer Support Coordinator, you will be responsible for recruiting, managing and supporting volunteers who work to change the lives of the homeless students they tutor.

We are hiring two Volunteer Support Coordinators each overseeing the following geographic areas:

West Los Angeles: Venice | Santa Monica | Culver City | West Los Angeles | Mid-City | Inglewood

San Fernando Valley: Canoga Park | North Hills | Northridge | Sylmar | Glendale | Van Nuys | Sun Valley | Santa Clarita.

Both positions are based in our Los Angeles office on Fletcher Avenue and frequent (2 – 3 days per week minimum) travel to the specific region is required. Mileage reimbursement is included. 

What you’ll do:

  • Support and train volunteers, ensuring they have the tools needed to tutor their student.  
  • Marketing, outreach, and recruitment of new volunteers with targeted recruitment based on needs.
  • Conduct follow up advanced volunteer training, working with experienced volunteers. 
  • Focus on volunteer retention and show them appreciation for the impact they have on students. 
  • Communicate with volunteers with a focus on personal connections and responsiveness to needs.
  • Regular group meetings with volunteers to provide a sense of community and to share ideas.
  • Work with student coordinator to reach every homeless family who needs our services.
  • Work as a team with student coordinator to find appropriate match for volunteer and student.
  • Establish Volunteer Council to provide feedback to improving volunteer experience.
  • Marketing and expansion of scholarships.
  • Highlight star volunteers and students, share success stories.
  • Database reporting, updating, and tracking of current volunteers and students, as well as alumni.

What we are looking for:

  • One to three years experience managing volunteers.
  • Must be comfortable with outreach in various capacities including working in homeless shelters and surrounding areas.
  • Excellent oral, written, and presentation communication skills a must; you are comfortable making connections with people at all levels – volunteers, management, homeless families, and students of all ages and backgrounds.
  • Empathy for and an understanding of homeless families and the homeless population.
  • Must be highly organized and efficient in time management skills; this is a fast-paced position with competing priorities.
  • Ability to perform in a team environment, while working independently. 
  • Excellent computer skills required; experience with SalesForce and Google Suite a plus. 
  • Ability to represent SOW in the highest manner and exemplify SOW’s values, integrity and ethics.
  • Drive and ambition; ready to make a difference each and every day. 
  • Local travel required; valid California driver’s license, auto insurance and use of personal vehicle.
  • Lifting of material donations, including backpacks, school supplies, etc. required periodically.

Benefits and Opportunities you’ll receive:

  • Salary $36,000 - $38,000 DOE plus benefits.
  • Medical, dental, vision, 403b plan. 
  • Paid vacation and holidays; we expect you to work hard, but still enjoy a personal life.
  • Flexibility – flexible working environment and telecommuting. Enough freedom to spread your wings while still holding you accountable. 
  • Autonomy – this position will provide you with a lot of autonomy as you will be required to take charge of projects and complete tasks with minimal supervision.
  • Professional Development – we believe in investing in our team and giving you the tools to succeed. Ongoing coaching, training, and growth opportunities provided along with a professional development stipend each year.
  • Skill variety – you will have the opportunity to work on a variety of tasks to develop your skills in many areas. 
  • Mobility – room for vertical and horizontal mobility within organization. 
  • Consistent and fair leadership – we’ll share information, set clear goals, show you respect, and treat everyone fairly.
  • Culture – you will be a part of a passionate, mission-driven team where your ideas and feedback will be listened to and encouraged. You will have opportunities to be a part of team-based projects resulting in bringing change to the organization.

At School on Wheels, we believe that having a team of diverse backgrounds and voices working together will enable us to fulfill our mission of improving students lives through education.

To join this dedicated team, submit your cover letter and resume for consideration to employment@schoolonwheels.org