Employment/Education Case Manager - Day and Evening Hours

The Center for Family Resources is seeking a candidate for the following full-time position: Employment/Education Case Manager for Day and Evening Hours

Job Title:  Employment/Education Case Manager      
Category:  Full-Time; Day and Evening Hours                          

Weekly Hours:  37.50                             

Purpose:      

To provide employment and education services to individuals in case management.   

Major Duties:

• Assesses clients to determine level of skills required for employment. 
• Provides career readiness training to assist clients to find and retain employment, job training, or education.
• Assists case management team in setting goals and accessing services needed to reach those goals.
• Coordinates the provision of life skills classes.
• Monitors clients’ progress and provides ongoing coaching through appointments and regular contacts. 
• Establishes relationships with potential employers and community organizations to enhance opportunities in employment and training. 
• Maintains client records in an accurate and timely manner. Enters and regularly updates data in the organization’s databases. 
• Ensures that program outcomes and accountability measures are being administered, monitored, and accurately reported.
• Provides supervision and training to volunteers.
• Completes Intake duties and adheres to agency policy on confidentiality.
• Follows all federal, state, and local guidelines for program administration.
• Performs other duties as assigned.

Minimum Qualifications:

Education:  Bachelors in Human Services or related field

Experience:  Minimum one year’s experience in case management; experience in group facilitation

Skills:  Excellent presentation, communication, organization, and interpersonal skills; able to work with people from varied socio-economic backgrounds; ability to manage a variety of tasks in a fast-paced environment; flexible and willing to work on new projects when needed

Supervision:

Given: Program participants and volunteers

Received: Director of Homeless Services

Contacts:

Internal:  All employees, management staff, program participants, and volunteers

External: Community organizations, employers, educational institutions, and general public as needed to support the organization and programs

Constraints:

Physical: Able to sit and/or stand for extended periods of time and be able to bend and lift light to medium size objects.

Mental: Able to multi-task in a fast paced environment; have excellent problem-solving; communication, and interpersonal skills 

Emotional: Positive attitude; courteous and professional demeanor; leads by example to promote positive employee morale and efficient operations

Impact:  This position is responsible for the efficient operation of each client’s employment plan and training. Unprofessional behavior or ineffective management of clients and/or programs could result in loss of funding for the organization.   

Send resume and salary requirements to CarolynBridges@TheCFR.org or fax to 770-423-2234.

No calls please. EOE