Program Manager

Program Manager Job Description

FSLA Status: Exempt

Job Class:  Program Manager

Reports to: Program Director

Revised: Oct 21, 2017

Required Travel

Required travel is driven by programmatic and organizational assignments.  All PCs should expect to travel between 50-75% of their time when travel both locally and nationally is considered.

Essential Functions

• Performs all functions and activities within the guidelines and philosophy set forth in MHP Salud’s Strategic Plan, policies, mission, goals and vision.
• Provides direct supervision to assigned staff, ensures new supervisees are orientated to the organization and program, and ensures timesheets are submitted on a timely basis and correctly reflect the work performed.
• Coordinates all day-to-day aspects of assigned program and works in partnership with other staff to achieve program and organizational goals and organizational objectives. 
• Coordinates all activities within given program(s) to ensure quality and completion of activities.
• Coordinates staff development needs and makes recommendations to the Program Director for appropriate professional development opportunities for staff.
• Works with supervisor to recruit, hire, and provide orientation and evaluation of full time, part time, and temporary staff, interns, and volunteers either directly or through oversight of activity.
• Effectively and proactively uses technology and assists staff as needed in program for optimal use of technology.
• Reviews and provides supervisor with feedback on program budgets.
• Under direction of Program Director, interacts with funders in a professional and proactive manner.
• Conducts presentations at conferences, workshops and meetings and assists in preparing manuscripts for publication, curriculum, or other printed guides or materials.
• Facilitates training as required by programmatic need.
• Assists in the writing of grant proposals.
• Participates in the development of narrative reports and performs program and data analysis as needed.
• Monitors, guides, and implements strategic plan and performance outcomes of the grant to ensure program compliance as needed.
• Works collaboratively with other staff to carry out duties and functions of organization across sites, programs, and functions.
• Acts as liaison for, or as a representative of, the organization with various community and public agencies. Attends meetings which involve program or appoint appropriate designees.
• Participates in ongoing curriculum review and development.
• Ensures effective communication between program and other areas of the organization, as well as between organization, funders, partners, and other key external partners.
• Provides assistance, consulting, support and/or coaching to other parties as necessary to carry out programmatic goals.
• Promotes the Community Health Worker Model in the development and implementation of program and organization duties and assignments.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Must be well organized, detail oriented, and have the ability to multi-task in a demanding and constantly changing environment.
• Must be able to analyze and synthesize information.
• Must work independently, creatively, and be self-motivated.
• Must be able to analyze databases and provide basic evaluation as needed.
• Ability to work collaboratively and facilitate teams.
• Demonstrate supervision skills with ability to maintain confidentiality and accessibility.
• Must be able to convey information, guidance and work directions, instilling a sense of mission, service, cooperation, and collaboration with staff and within assigned work areas.
• Must have excellent oral and written communication skills.

Required Education and Experience

• Earned Bachelor’s degree preferred. Earned Associates required.   
• 1-2 years’ experience as a CHW or in community based/outreach work
• Computer literacy with proficiency in spreadsheet, database, presentation, and word processing software.
• Knowledge or ability to quickly obtain knowledge, of population served, community resources, and program outcomes.
• Read, write, and speak English and Spanish required.
• Community Health Worker experience a plus.
• Valid driver's license and insurance required.
• Current TB test
• Valid Passport