Membership Programs Coordinator
- Position Type
- Full Time
Position Title: Membership Programs Coordinator
Reports to: Membership Manager
FLSA Status: Non-Exempt
REVISED: August 2019
This full-time position is responsible for the planning, management, implementation and promotion of membership programs and stewardship events for the Membership Department. Events include the annual Orchid Daze Soiree (February), two Summer Strings events, three Member Evenings, up to six Light Bites & Garden Insights events, an annual Donor cultivation event, and member previews for annual exhibitions. This position will also be responsible for promotional writing for letters, invitations, membership materials, website, and social media. This is a full-time permanent position that requires occasional evening and weekend responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work directly with Membership Manager to plan and coordinate all aspects of membership programming; membership evenings, member previews, and quarterly behind the scenes events
- Manage the content and design for all membership invitations and email event reminders
- Assist with the implementation of the annual Member Appreciation Month
- Manage expenses to ensure event is executed within budget
- Report attendance figures to membership events on a monthly basis
- Oversee production of all event related collateral materials
- Collaborate with internal departments and external vendors to ensure all program details are effectively implemented; and manage programs for optimal success
- Perform imports for all membership events, track registrations, and execute related tasks
- Maintain the master membership calendar, and submit all membership events to the Garden calendar
- Assist in retaining and upgrading members to the Donor and Director’s Club levels and above through annual cultivation events (Orchid Daze & Donor Picnic)
Website and Social Media
- Create and update web content for online Garden event calendar and Membership events page
- Assist in writing content for letters and other membership materials
- Collaborate with Marketing on social media strategies to promote membership and member events
- Perform other departmental duties as assigned by Membership Manager or Vice President, Institutional Advancement
The position requires an undergraduate degree and a minimum of 3-4 years of related event experience. Full computer proficiency required and competency with Raiser’s Edge strongly preferred.
- Lifting (up to 20 lbs.), bending/reaching, extensive walking during event set up.
- Long periods of time working at a computer terminal.
- Position requires mostly sitting work with some standing, bending and stooping to perform general office work.
- Weekend, evening or holiday work required to support the Garden.
The ideal candidate is highly motivated, a self-starter, and team player with energy, enthusiasm, and flexibility. The position requires strong interpersonal skills, excellent written and oral communication abilities, exceptional project and time management skills, fine attention to detail, and the ability to develop and maintain superb donor relations.
The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.
Employment policies and decisions on employment and promotion are based on merit,qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.