DV Program Director-Broadview
- Experience Level
Job Summary: Broadview is a Domestic Violence program which includes a 24 hour facility providing emergency shelter (10 units), transitional housing (21 units), Rapid Rehousing program and support services to women, children and youth whose lives have been disrupted by family violence. These families also frequently struggle with substance abuse, inadequate medical and mental health care, long periods of family separation, child abuse and neglect and poverty. Support services include on site crisis intervention, case management and advocacy-based counseling, legal advocacy, information and referral, and long-term stabilization services.
The Program Director is responsible for overseeing operations of all services, including supervision of the 24-hour staff team and development and oversight of the program budget. The Program Director is also part of the on-call team evenings and weekends two weeks per month and provides back up support to supervisory on-call staff as needed. On-call coverage includes determining program staffing levels, providing staff supervision, and responding to emergency personnel including law enforcement, emergency medical providers and the fire department during client and building emergencies.
Essential Responsibilities, Duties and Tasks:
25% Provide leadership, oversight and support to facilitate day-to-day operations, strategic planning and delivery of services within Broadview – including the emergency shelter, transitional housing, domestic violence rapid rehousing and children and youth programs. Oversee all administrative and other functions related to running and maintaining the facility. Develop and monitor program policies to ensure 24-hour staffing and service provision and compliance with all contracts. Develop contracts or MOU with on-site service providers;
20% Ensure program quality and sustainability by developing annual goals and outcome-based performance measures in response to community and program needs. Work closely with Program, supervisory and Management staff to ensure implementation. Develop and implement evaluation methods utilizing resident and staff input. Identify needs and work with Chief Program Officer to enhance program operations as needed;
10% Develop collaborative relationships with other organizations to maintain and increase support of Broadview programs and residents. Represent Broadview in relevant community forums, coalitions and planning processes. Make presentations to local audiences around program accomplishments and issues.
10% Hire, train, supervise and evaluate Broadview manager, administrative supervisor, children’s advocates and case managers. Determine work assignments and work schedules to most effectively meet the needs of the 24-hour facility. Provide necessary staff support through regular meetings, and identify trainings and workshops to enhance staff skills. Mediate concerns that arise between programs.
10% Participate in Solid Ground management team to develop agency wide goals and systems. Participate in program meetings and relevant trainings as required;
10% Develop budgets for Broadview, including emergency shelter, transitional housing, Rapid Rehousing and facility budgets, and monitor regularly to ensure expenses are within budgetary guidelines. Assist Resource Development staff in the development of grant proposals and/or fundraising activities for program, including leading on-site presentations and tours with potential and current funders. Develop and negotiate service contracts with various funding sources;
5% Oversee screening and referrals to shelter, transitional and rapid rehousing programs
5% Review client records, daily logs, weekly goal plans and progress to ensure program records and documentation are maintained as required
5% Foster an atmosphere of support and safety for residents, staff and volunteers, including de-escalating potentially violent situations and responding to client grievances. Provide backup assistance including crisis intervention, advocacy based counseling and other support services. Help maintain order and security in the buildings and communicate/enforce program policies and procedures.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Education and Experience:
Requires one of the following:
a) Six years of direct social service experience, including at least four years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency. b) OR a Bachelor's degree in Social Work or a related field and at least four years of experience working in domestic violence including at least three years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency. c) OR any combination of education, experience and measurable performance which demonstrates the capability to perform the duties of this position and meets WAC388-61A
- Four years of experience in program management and development;
- Four years of experience supervising staff;
- Three years of experience in financial management, contracting and budgeting;
- Experience coordinating and/or providing training for staff and volunteers;
- Four years of experience with crisis intervention, conflict resolution, child development and case management services with women and children and with providing advocacy-based counseling services to victims of domestic violence.
- A minimum of 50 hours of training in domestic violence and advocacy in the previous three years
- Demonstrated planning, program development and problem-solving skills;
- Ability to read, analyze and interpret general technical procedures financial information, and government regulations;
- Excellent communication skills, both oral and written, including the ability to write reports, business correspondence, and procedural manuals;
- Excellent organizational abilities, initiative and attention to detail;
- Excellent facilitation and conflict resolution skills and ability to exercise considerable independent judgment and skill;
- Demonstrated ability to incorporate trauma informed practices
- Strong knowledge of computer software (Microsoft Word, Excel, Outlook and MS 365)
- Positive work ethic, willingness and ability to allow for a flexible schedule including on-call after work hours to respond to emergencies and provide backup support for counselors and to cover counseling shifts as necessary;
- Ability to work individually in a self-directed manner and as part of a team. Ability to promote teamwork among staff;
- Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages;
- Familiarity with issues of domestic violence, homelessness, child abuse and sexual assault, and knowledge of local resources available to assist households impacted by these issues;
- Access to reliable transportation, valid driver's license, vehicle insurance that meets Washington State’s minimum guidelines and the ability and willingness to travel throughout King County.
Anti-Racism Initiative (ARI) Expectations:
- Abide by and support agency-wide efforts to incorporate anti-racism principles and cultural competency and standards into all hiring processes and performance evaluations.
- Provide leadership to departmental and agency anti-racism initiatives, and develop and grow an anti-racist culture within each department.
- Support departmental Action Teams, and set up structures and systems for responding to and implementing Action Team recommendations.
- Encourage staff participation in Anti-Racism Initiative committees and events.
- Enhance personal skill development as well as guiding managers and supervisors in their own skill development.
Physical Demands/Working Conditions: This position works in a crises shelter environment, performing general office duties. Employees spend 30% of the time on the computer, 40% of the time interacting with staff/clients (70% in the office) and 30 % of their time in the field. Work outside the office is attending meetings/driving to meetings at Solid Ground program sites and with partners and external stakeholders. Position requires the employee to lift/carry up to 20 pounds rarely, 5-10 pounds occasionally and push/pull 10 pounds seldom, 1-5 pounds frequently. The position has the ability to sit/stand as needed.
Hours & Compensation: This is a fulltime, salaried position. Salary Range beginning $6,888/month. Salary will be commensurate with experience and education. Benefits include medical, dental, short-term and long-term disability insurance, basic life insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.
Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.
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