Senior Program Manager - Strategic Partnerships

3 days left

San Francisco, California
Jul 25, 2019
Aug 24, 2019
Focus Areas
Human Services
Position Type
Full Time
Degree Level


The Senior Program Manager: Strategic Partnerships is a member of the leadership team of the Strategic Partnerships & Policy (SPP) Department and holds an important role in the creation of the Department’s strategic direction and how they fit into the overall strategy and goals of the organization. In conjunction with the CEO and the Associate Director of SPP, the Senior Program Manager will provide leadership and vision to the Department. This position will rely on excellent strategic thinking, facilitation, stakeholder engagement, and planning skills to convene and engage nonprofit and public sector partners to establish a common vision, facilitate knowledge-sharing, implement best practices to enhance and improve the prevention of and response to child abuse, and identify and address pertinent systems issues. 

The Senior Program Manager: Strategic Partnerships requires flexibility, the ability to communicate with a wide array of community and government partners, and willingness and skills to engage in a variety of activities, including cross-sector meeting facilitation, organization, support, and follow-up, and development of internal tracking systems to enhance collection of information and internal and external communication. Under the current structure, this position will supervise one to two team members.


Partnership Building & Engagement

  • Provide general backbone support, including coordinating activities and projects related to certain partnerships and helping to schedule. organize, and facilitate meetings, to a variety of multi-disciplinary partnerships in which Safe & Sound is engaged
  • Establish relationships with public and nonprofit partners to promote collaboration and best practices in preventing and responding to child maltreatment
  • Support partners in identifying and developing collective goals to be achieved through a variety of strategies
  • Identify and engage with stakeholders to further goals of certain multi-disciplinary partnerships 
  • Develop and collect metrics to track effectiveness of multi-disciplinary partnerships
  • Assist the variety of multi-sector partners in developing and implementing comprehensive action plans to achieve goals and outcomes
  • Develop and implement communication strategies to ensure timely information-sharing and promote alignment and collaboration with all members of cross-sector collaborations 
  • Actively support specific, cross-sector partnerships to advance collective goals 
  • Maintain active engagement of partners in cross-sector alliances through relationship-building and a variety of strategies
  • Assist in the development of specific policies and protocols that support collaboration and coordination between two (or more) multi-sector partners in order to improve the overall city-wide prevention of and response to child maltreatment

Project Management

  • Create detailed project plans, outlining deliverables and timelines for the relevant multi-sector partnerships
  • Review and analyze data that impacts the relevant multi-sector partnerships and draft reports utilizing such data
  • Oversee and update tools and systems to ensure data, reports, agendas, meeting minutes, and all relevant documentation is properly recorded and maintained
  • Work in collaboration with Safe & Sound team to develop and implement new projects, based on ongoing and emerging needs
  • Monitor and report on identified budgets
  • Help create and update systems to ensure data, reports, agendas, meeting minutes, and all relevant documentation is properly recorded and maintained

Data and Evaluation

  • Oversee, in collaboration with Safe & Sound data and evaluation staff, the collection, tracking and reporting of data relating to relevant cross-sector partnership outcomes and outputs
  • Assist the Associate Director of SPP and other Safe & Sound staff in developing and driving toward outputs and outcomes for partnerships
  • Support the Associate Director of SPP on reporting of data for various internal and external reports 

Development and Budgeting

  • Provide support to the Associate Director of SPP and the Development Department for development and maintenance of funding efforts related to cross-sector partnerships
  • Manage and help develop, in collaboration with the Associate Director of SPP and the Finance Department, - the SPP budget and the Children’s Advocacy Center Shared budget

Key Additional Activities

  • Continually broaden expertise in subject matter and pursue cutting-edge knowledge relevant to the work and serve as a resource for partners
  • Attend meetings in the community, other meetings, webinars, and conferences specific to duties mentioned above as well as all internal staff meetings as required
  • Work with the SPP team to develop effective and efficient internal communication tools so that team members are apprised of relevant meetings and their content as well as interactions with partners
  • Maintain files and documents in compliance with legal, organizational, and funding requirements
  • Demonstrate an ability to maintain confidentiality and discern who and when to consult on various matters.

Undertake other duties as assigned.


  • Bachelor’s degree required. Master’s degree (preferred) in Human Services, Social Services, Communication, Social Work, Public Policy, or other related field or 5 years of experience in public policy, public relations, project management, community organizing or other related areas. 
  • Minimum 3 years of experience in project/program development, fund development, community engagement, or public policy. 
  • Strong analytical and organizational skills with a demonstrated attention to detail
  • Ability to multitask, prioritize, meet deadlines, deliver presentations, and maintain confidential information. 
  • Ability to remain tactful under pressure and present a trauma-informed approach and communication style with people from diverse backgrounds and experiences. 
  • Demonstrated experience working with diverse communities and dedication to supporting diversity, equity, and inclusion efforts at Safe & Sound.
  • Independent thinker who possesses excellent customer service skills, a solutions-focused approach, and a high level of personal integrity, motivation, maturity, and professional judgment. 
  • Basic computer skills required: word processing, spreadsheets, Google apps and internet search capabilities.


  • Full-Time
  • Exempt
  • Position will be reference-checked and fingerprinted.


  • Typical Working Conditions:
  • This position works in a variety of settings including standard office and community settings.
  • Equipment Used:
  • Computer, phone, fax, and copier.
  • Essential Physical Tasks:
  • Daily travel throughout San Francisco. 
  • Occasional travel throughout Northern California or nationally
  • Ability to lift/push/pull up to 20 pounds unassisted on a regular basis required.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at

First review of applications to begin 08/12/2019.

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