Program Assistant II - Administration

San Francisco, California
$19.52 per hour ($40,604 annualized) plus excellent benefits 
Jul 12, 2019
Aug 11, 2019
Position Type
Full Time

POSITION:  Program Assistant II - Administration (Full-time) Monday - Friday (9a.m.-5p.m.)

SALARY: $19.52 per hour ($40,604 annualized) plus excellent benefits 

REPORTS TOOperations Associate Director

THE ORGANIZATION:  Conard House, Inc. is a non-profit organization in San Francisco empowering people who live and work on the margins of society.  We work with a diverse adult population and strive for cultural competency by respecting experience, promoting inclusion and building community.  The position is with Conard House Supportive Housing and Community Services Programs (SH/CS) Administrative Office, which provides support to various services and programs to homeless/formerly homeless adults in San Francisco.  Our services include: income advocacy, money management, case management, and mental health services.

We are a committed equal opportunity employer. Pursuant to the city and state’s Fair Chance Ordinance, we will consider for employment qualified applicants with conviction records.

QUALIFICATIONS:  Bachelor’s Degree (preferred) or two years experience performing a support function in social services administration setting.  Must have good written and verbal communication skills and effective organizational skills.  Ability to work as a team member towards common goals and objectives. Demonstrate positive customer service.  Proficient in MS Office.  Must successfully complete a background check after conditional job offer.


  • Answer phones at the Supportive Housing office, screen calls, refer calls to appropriate department, take accurate messages and distribute.
  • Greet visitors and direct to appropriate department.
  • Produce and distribute monthly meeting/training calendars for programs and distribute to staff and other departments.
  • Produce manuals, memos, correspondence and other program documents. Distribute information to programs as applicable.
  • Assist Director create, maintain, and distribute program policy updates and best practice document revision and manuals.
  • Maintain and produce welcoming packets for residents.
  • Maintain statistical reports in accordance with contract requirements and agency policies.
  • Collect and maintain attendance rosters for program trainings.
  • Collect certification and maintain updated roster for staff certification trainings and on-line courses.
  • Create resource-sharing on-line platform and disseminate information to program staff.
  • Disseminate community resource information to program staff.
  • Create and maintain staff user accounts for money management software.
  • Maintain supply inventory and request supplies as needed.
  • Track and file program staff vacation request forms.  Send approval notifications to program staff.
  • Assist with Training by scheduling presentations and training space.
  • Manage office petty cash fund. Prepare and submit request for reimbursement to accounting.
  • Request, distribute, and track Taxi vouchers for SH/CS programs.
  • Assist . with program projects as assigned.

APPLICATION PROCEDURE:  Send resume and letter of intent to Roger Mendoza (Operations Associate Director) by mail, email or fax: 415-864-7093.   Position open until filled.

People with diverse cultural backgrounds encouraged to apply.

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