Promotion & Revenue Manager

Employer
San Francisco Zoo & Gardens
Location
San Francisco, California
Posted
Jun 28, 2019
Closes
Jul 28, 2019
Position Type
Full Time
Degree Level
Bachelors
Experience Level
Professional

The San Francisco Zoological Society (“Society”) is a non-profit institution that manages and raises funds for San Francisco Zoo and Gardens (“Zoo”).  The Society’s mission, supra, is summarized as the 3 c’s: to connect our visitors with wildlife so that they care about nature and ultimately conserve it.  The Society’s leadership team is comprised of a President & Executive Director as well as a professional team of Senior Managers. The Society endeavors to meet or exceed the standards of its industry peers, including those established by the Association of Zoos & Aquariums (“AZA”). For over 25 years, the Society has been continuously accredited by the AZA.

SUMMARY: This is a professional level position responsible for researching and identifying new revenue opportunities in support of the San Francisco Zoological Society’s mission and core values.  Under general supervision and direction from the Vice President of Operations or designee, the incumbent plans, organizes and manages programs or activities with a variety of different approaches to generating revenue sources..  The incumbent may be required to work with Development, Marketing/Public Relations and Operations Divisions to enhance direct sales, acquisitions and renewals.  Direct sales can include, but is not limited to external groups, VIPs, corporations, etc.

The San Francisco Zoological Society (“Society”) is a non-profit institution that manages and raises funds for San Francisco Zoo and Gardens (“Zoo”).  The Society’s mission, supra, is summarized as the 3C’s: to connect our visitors with wildlife so that they care about nature and ultimately conserve it. The Society’s leadership team is comprised of a President & Executive Director as well as a professional team of Senior Managers. The Society endeavors to meet or exceed the standards of its industry peers, including those established by the Association of Zoos & Aquariums (“AZA”).  For over 25 years, the Society has been continuously accredited by the AZA.

The incumbent is required to uphold, promote and adhere to the Society’s mission, core values and other policies & procedures as outlined in the Employee Handbook and elsewhere.  This position may be required to work on weekends, holidays and special events on and off Zoo premises.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following:

  1. Responsible for securing corporate, entertainment, leisure, and school groups
  2. Develop and maintain all FIT leisure/wholesale accounts including travel agencies, OTA’s and tour and travel operators.

 

 

  1. Design, implement and manage revenue strategies and programs/activities related to increasing attendance. Duties may involve, but are not limited to, research, writing, data collection, evaluation, analysis and presentation.

 

 

  1. Identify and compile lists of prospective corporations, groups and individuals for sale prospects from traditional and non-traditional methods, media and social platforms.
  1. May support the primary membership needs on weekends, holidays, special events, and other required functions as needed or directed.  Provide oversight of sales and donor management and perform related administrative functions as needed or directed.
  1. Evaluate existing revenue generating activities at the Zoo, recommend organizational changes based on best practices and implement programs to enhance the Zoo’s revenue.  .
  1. Work closely with Development or Marketing/Public Relations Division on promotional materials (brochures, recruitment, flyers and other Public Relations documents) to promote the Zoo and to use those materials to attract new visitors, groups, members, donors, etc.
  1. Research and analyze demographic, ethnographic and other socio-economic data in the greater San Francisco Bay Area to understand “market” trends and to develop strategic plans based on research and analysis to meet or exceed annual revenue projections.
  1. Contribute to SFZS publications, including Animal, Annual Report, Director’s Bulletin, Annual membership mailings and general membership communications & correspondence.
  1. Represent the Zoo in meetings, as well as corporate and community events.
  1. May provide back-up support for the Manager on Duty (“MOD”) function during weekends and holidays as requested by SFZS management or security.
  1. Perform other duties as required or assigned.

REQUIRED QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Furthermore, the requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION: Bachelor’s degree (BA or BS) in Business Administration or a related field from a 4-year accredited college or university.

DESIRED SKILLS: 3 – 5 years of non-profit or business sales experience.  Demonstrated success in relationship building.  Ability to initiate, plan and implement projects.  Willingness to work both independently and as part of a group.  Ability to change and adjust priorities routinely. Ability to problem solve and trouble shoot quickly with little or no supervision.

LANGUAGE SKILLS: Ability to write reports and business correspondence.  Ability to effectively present information and respond to questions from donors, employees, employers and the general public.  Bilingual candidates strongly encourage to apply.

CERTIFICATES, LICENSES, REGISTRATIONS: A valid Driver’s License.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to walk, sit, and talk or hear.  The employee is occasionally required to stand and must occasionally lift and/or move up to 20 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

If interested, please apply via our website at www.sfzoo.org.  Please include a resume and a cover letter detailing your experience as it relates to this position.  Thank you.