Community Worker II

COMMUNITY WORKER II

Extra Help

County of San Mateo

$4,245 - $5,305/Month

The San Mateo County Human Services Agency (HSA) is seeking a highly qualified Extra Help Community Worker II. Community Workers provide a wide variety of community services of employment, emergency, remedial and educational nature for the general public and for socially, economically or mentally disadvantaged persons, which may include individual and group instruction and counseling, case management and outreach. The Community Worker in this position supports the CalFresh Specialized Unit, which is within the Economic Self Sufficiency branch. This unit works as a team to increase CalFresh program awareness. In addition, the unit provides support to other various public assistance programs, such as Medi-Cal, CalWORKs and General Assistance. The current Community Worker vacancy will focus on conducting CalFresh and Medi-Cal outreach as well as retention activities to underserved communities in San Mateo County. Also, this position will be responsible for driving the 31.5 feet CalFresh Mobile vehicle that is used as a resource for on demand applications in the community.

The agency is looking for an ideal candidate who has the following abilities and skills:

• Possess some experience providing outreach, retention, application assistance and navigation for clients seeking assistance with public coverage programs such as CalFresh.
• Be sensitive to the needs of the economically/socially disadvantaged.
• Be client and customer centered.
• Motivate others and work as a team member.
• Collaborate effectively with community partners and other agencies.
• Have strong interpersonal skills.
• Provide excellent customer service.
• Communicate effectively both orally and in writing.
• Be highly organized, flexible and work independently. 
• Multi-task, prioritize and function in a constantly evolving environment
• Make effective decisions without supervision.
• Work with word processing, graphic design, data input and retrieval.
• Use various computer applications such as Microsoft Word, Excel, PowerPoint, Outlook and other programs as needed.
• Drive a 31.5-feet Mobile vehicle; drive own car to outreach events.

QUALIFICATIONS 
 

Licensure/Certification:
Possession of a valid California driver's license or equivalent.

Other: Some positions may require bilingual skills. Fluency in both English and another language is required to be considered for a bilingual position. Language skills will be tested at the time of the candidate's interview for a bilingual position with the hiring department.

Final Date for Filing:  July 2, 2019

To learn more about the position and to apply online, please visit our website at https://www.governmentjobs.com/careers/sanmateo/jobs/2481242/community-worker-ii-human-services-agency-extra-help-open. Applications are only accepted online and a supplemental application form must be submitted in addition to our regular employment application form. EOE