IT Director

JOB SUMMARY:
The IT Director is responsible for BGCMA’s IT strategy and implementation. Additional responsibilities include identifying areas of organizational improvement while supporting cost-effective technology solutions and driving organizational technology initiatives.
 

ESSENTIAL JOB FUNCTIONS:
Strategy & Planning

• Investigate/evaluate new technologies for use within our business solutions supporting staff and youth
• Implementation of IT Governance policies and procedures.
• Act as Secretary of the Technology Action Committee.
• Develop an IT security plan.
   

Acquisition

• Benchmark and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Manage financial aspects of the IT Department, including purchasing and budgeting, and budget review.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Negotiate and administer vendor and consultant contracts and service agreements.
   

Operational Management

• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
• Leadership of cross-functional resources focused on the delivery of solutions from requirements definition through finished state.
• Oversee provision of end-user services, including help desk and technical support services.
• Practice asset management for IT hardware, software, and equipment.
• Responsible for content support in grant and donor applications and deliverables pertaining to information technology.
   

EDUCATIONAL QUALIFICATIONS AND SKILLS:
Education

• Bachelor’s degree (in the field of computer science or MIS preferred) and 5 years related work experience.
   

Experience

• Strong technical knowledge of network and PC operating systems
• Strong technical knowledge of current network hardware, protocols, and standards.
• Procurement and vendor management expertise
• Experience in telecommunications both voice and data service acquisition and monitoring
• Extensive application support experience both on premise and in the Cloud.
• Proven experience in IT infrastructure planning and development.
• Excellent understanding of the organization’s strategic goals and objectives.
• In-depth knowledge of applicable data privacy practices and laws.
  Strong understanding of project management principles.
   

Skills

• Excellent written and oral communication skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Keen attention to detail.
• Proven analytical, evaluative, and problem-solving abilities.
• Experience with championing and executing IT best practices.