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Animal Shelter Adoptions Supervisor

Employer
LifeLine Animal Project
Location
Atlanta, Georgia
Closing date
Jun 23, 2019

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Focus Areas
Animal-related
Job Function
Animal Care
Position Type
Full Time
Willingness to Travel
up to 25%
Experience Level
Management

Manage the Adoption department.  Hire, train, coach and counsel staff.  Coordinate with other placement areas to identify animal behavior in order to ensure a good match with potential adopters.  Counsel the public about potential pets for adoption.

 

 

 

ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.

 

·       Hire, train, coach and counsel staff.

 

·       Ensure all Adoption employees understand LifeLine adoption policies and procedures (Adopters Welcome).

 

·       Provide counseling to potential adopters about options to declawing, housebreaking methods, the need for puppy/kitten follow-up shots, yearly veterinary care, the need to put dogs on heartworm prevention and other pet related information.

 

·       Answer questions about specific pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information. 

 

·       Observe and evaluate animals to assist in matching adopters with pets.

 

·       Perform data entry as needed.

 

·       Answer emails and phone calls from the public regarding pets for adoption.

 

·       Coordinate with Clinic management concerning the surgery schedule, heartworm treatments, microchipping, etc.

 

·       Assist in identifying animals for “ready to go” surgery and coordinate surgery scheduling.

 

 

 

QUALIFICATIONS 

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  

 

·       Three plus years supervisory experience.

 

·       Excellent customer service skills

 

·       Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required. 

 

·       Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases

 

·       Ability to identify animal species, breeds, ages and sexes.  Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.

 

·       Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.

 

·       Must be available to work on weekends.

 

·       Must pass background check and drug screening.

 

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