Adult Education Data Coordinator

Make the Road New York (MRNY) builds the power of Latino and working class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. Make the Road New York operates neighborhood-based community centers in Bushwick, Brooklyn; Jackson Heights, Queens; Port Richmond, Staten Island; and Brentwood, Long Island. With a membership of 20,000 low-income New Yorkers, MRNY tackles the critical issues facing our community: workplace justice, tenants’ rights, immigrant civil rights, language-access, LGBTQ justice, public education, health care access, and immigration reform.

MRNY is a multi-service organization. Our Education Department offers English to Speakers of Other Languages (ESOL), Spanish-language literacy, computer literacy, citizenship preparation and in-school and after-school youth programs. Our Community Organizing Projects help New Yorkers to implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. And our Departments of Legal, Health & Support Services provides direct legal representation, case management, and facilitated enrollment into public health insurance programs, training, and strategic support for members and organizing campaigns. Our attorneys and advocates specialize in labor and employment law, public benefits, disability benefits, housing law, healthcare and health insurance access, immigration, public education, domestic violence, and LGBTQ (Lesbian, Gay, Bisexual, Transgender and Queer) civil rights issues.

Our Adult Literacy Department runs an average of 31 different ESOL and Civics classes every cycle for 3-4 cycles a year.

Current Opening:

MRNY’s Adult Literacy Department seeks a highly responsible, organized, and dedicated full-time Data Coordinator to do intensive data entry, data analysis and other admin related tasks to support the adult literacy program.  The Data Coordinator  will be responsible for entering data in multiple databases, analyzing the data for accuracy and consistency, supporting grant reporting, as well as occasionally helping with student intake, testing and other administrative tasks to support MRNY’s English, Citizenship and other classes as needed.

The Data Coordinator  will be responsible for moving a large portion of our program’s data entry and coordination work and will:

• Enter student and program data into ASISTS, CONNECT, Capricorn and Salesforce databases as well as various Google forms

   

  Run and analyze data reports and take action to improve data for funders

   

  Communicate with Admin and  IT staff for Salesforce troubleshooting and report creation

   

  Provide training and coordinate/communicate with other staff including teachers, volunteers and other agency partners as needed to  support the quality of program data work

   

Support general Adult Ed team admin work during intense times of testing and intake:

• Review students’ records, email staff with different requests, answer and make phones calls, do photocopying, faxing, filing, typing

   

  Pre and post test students’ English language skills using Best Plus software and Civics skills using the AACE if needed

   

  Call students for intake and testing appointments, for re-enrollment, to follow up on absences, etc. if/as needed

   

  Carry out registration and re-enrollment of students.

   

Also:

• Attend training and meetings as needed

   

  Communicate via phone, email, etc. with team members and across the organization as needed to keep work moving smoothly

   

Requirements:

• Eligible to work in the US

   

  Associate’s degree in Business Administration or related area of study

   

   At least 3 years previous experience doing data entry, data analysis and administrative work in an office setting

   

   Must be fully bilingual in English and Spanish (spoken and written), and comfortable communicating in Spanish

   

   Database experience

   

  • Strongly  preferred:

     

    specific experience with ASISTS, CONNECT,  Salesforce and Capricorn databases

     

    experience not just entering data, but running and analyzing data reports and taking action to improve data quality and outcomes

     

Job Competencies:

• Ability to type at least 35 wpm and demonstrated computer experience using office programs including, Salesforce, ASISTS, Word, Excel, Publisher, etc.

   

  Must have a strong ability to multi-task, meet deadlines as needed, learn fast, take initiative and work independently with high standards.

   

  Must be a trustworthy individual, with the flexibility to work different days and hours, including occasionally during the evening and on weekends. Must be efficient, communicative, a team player and work well under pressure.

   

Compensation: Starting compensation is based on a scale set by a democratically-elected personnel committee and will depend on factors such as experience and education.  MRNY offers a generous benefit package including health insurance and 401K.

How to Apply: Please email résumé and cover letters ASAP to email provided. 

Please include the position you are applying for in the subject line. Applications will be accepted on a rolling basis until the position is filled.  Interviews will likely be held the week of May 27th.

MRNY is an equal opportunity employer and is committed to a diverse staff. Women, LGBTQ, people with disabilities and people of color strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, genetic information, disability or marital status.