Senior Program Manager of Data & Evaluation

Location
San Francisco, California
Posted
May 13, 2019
Closes
Jun 12, 2019
Position Type
Full Time

OVERALL SUMMARY

The Senior Program Manager of Data & Evaluation (SPM-DE) is responsible for the overall management and development of the Data & Evaluation team. This position reports to the Chief Finance & Operations Officer (CFOO). This full-time exempt position supervises two Data & Evaluation Managers.  The position will be responsible for developing and implementing a work plan for the Data & Evaluation team to help the organization collect, analyze, and apply data in our programs both to increase our capacity and to make data-informed decisions. The SPM-DE will provide management teams with recommendations based on the data team’s evaluation of the data collected. 

The SPM-DE will provide support and oversight of both databases including: Efforts To Outcomes (ETO) and the Children’s Advocacy Center (CAC) Database, as currently managed by the Data & Evaluation Managers.

The SPM-DE will work closely with management staff and the Data & Evaluation Managers. The SPM-DE will maintain excellent communication and relationships with department leaders and their teams, provide education on data analysis, create efficient systems and procedures, and lead the agency in creating a data-informed culture.

ESSENTIAL FUNCTIONS

Program Leadership

  • Align and influence Leadership Team, program leadership, and internal stakeholders on Data & Evaluation Team priorities, and facilitate necessary engagement of Data and Evaluation Managers when appropriate.
  • Serve as a thought partner to Safe & Sound’s Leadership Team to make data informed, strategic recommendations for the development of the organizational Strategic Agenda.
  • Support the organization's Theory of Change and outcome ladders in collaboration with Leadership Team, Senior Program Managers, and Data & Evaluation Team.
  • Collaborate with Chief Finance & Operations Officer (CFOO) to prepare and implement annual budget and annual work plan for the Data & Evaluation team.
  • Oversee impact narrative for external communications including donors, government, and partners.
  • Develop and implement strategies to create a data-informed culture across all departments throughout the organization.
  • Foster relationships with community-based organizations to scale Safe & Sound’s program models and support cross-organizational learning.  

System Development

  • Explore and provide recommendations for innovative technologies to streamline monitoring, evaluation, and other operational functions.
  • Build staff capacity through training and technical assistance for accurate data entry, collection and reporting in collaboration with Data & Evaluation Managers.
  • In collaboration with the Data & Evaluation team, the SPM-DE will formulate, implement, and enforce proper data collection policies and procedures.
  • Identify system improvements & manage process changes, as needed.

System Security

  • Propose and deploy security improvements.
  • Understand and enforce compliance with privacy laws and standards related to data management.

Supervision

  • Provide support and coverage as needed to the Data & Evaluation team, comprising of two Data & Evaluation Managers, in areas including, but not limited to: evaluation best practices & methodology, data management & systems administration, strategic reporting, organizational learning and analysis, and strategic relationships with both internal and external stakeholders.

May be required to assist with other projects or duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Must be able to navigate across various levels of the organization effectively.
  • Demonstrated experience aligning stakeholders on evaluation related agendas.
  • 2+ years of program evaluation experience.
  • 2+ years of database administration experience.
  • 2+ years supervisory experience managing a small team preferably at a non-profit.
  • Demonstrated understanding of HIPAA security rules.
  • Demonstrated knowledge and application of evaluation methodology, performance management techniques and/or graduate studies in related field or practice.
  • Advanced skills in Microsoft Excel and PowerPoint (Office 2003 & 2010).
  • Excellent verbal, written, and interpersonal skills.
  • Data reporting and analytics competencies (content knowledge).
  • Knowledge of major quantitative and qualitative monitoring methodologies and proven ability to design monitoring instrumentation tools.
  • High level of proficiency in Windows Excel and/or Statistical Software (SPSS, STATA).
  • Knowledge of the limitations and power of using qualitative data in assessments.
  • Advanced skills in data analysis presentation and report writing.
  • Ability and desire to honor the mission and values of Safe & Sound, to interact successfully and collaboratively at all levels of the organization, and to develop positive relationships in a culturally diverse workplace.
  • Ability to work independently and as a member of various teams.
  • Excellent organization skills, ability to successfully manage a large volume of work, meet multiple and often competing deadlines, and respond with flexibility to unanticipated requests.
  • Requires passing a criminal background check, providing legal evidence of authorization to work in the US as well as references.

POSITION SPECIFICATIONS

  • Full-time
  • Exempt

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Standard office with some attendance and assistance at events or off-site meetings.
  • Equipment Used: Computer, fax, printer, phone, scanner.
  • Essential Physical Tasks: Minimal travel requirements; ability to perform routine office duties involving repetitive work at the keyboard; ability to lift up to 30 lbs. 

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

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