Community Engagement Manager

Position Summary:
The Community Engagement Manager designs and coordinates events, special programs, and community engagement activities in partnership with the Marketing and Client Engagement teams. This role manages logistics and administration for RSF’s Integrated Capital Institute including recruitment, liaising with fellows, faculty, and advisors, administering online learning activities, and organizing logistics for three week-long intensives. The position supports Client Engagement and Lending team initiatives by coordinating and implementing events that support fundraising, business development, and client stewardship strategies. The Community Engagement Manager also oversees the development and execution of webinar & podcast programs for all RSF departments.

Responsibilities:
Integrated Capital Institute (ICI):

Fellow, Faculty, and Advisor Support:

• Support ICI faculty, advisors, and RSF staff on development and organizing program content for
• intensives and online engagement and learning opportunities
• Monitor and update lists of ICI applicants, current Fellows, and Alums
• Manage ICI prospect application review process
• Conduct interviews and send follow-up emails to applicants
• Liaise with Faculty, 1-on-1 Advisors, Guest Presenters, and Fellows to prepare them for ICI
• intensives
• Help plan ICI webinars and online classes
• Answer questions and build relationships with ICI fellows, alums, faculty, and advisor

Communications:

• Assist with development of ICI educational content, including promotional materials, Fellow bios, webinar list, website content, Basecamp, and surveys
• Work with Client Engagement team on ICI communications
• Send thank-you notes and/or gifts to ICI presenters
• Post information for Fellows on Basecamp online tool
• Document procedures, project timing, and tasks related to ICI management
• Logistics for in-person Intensives:
• Review and manage contracts with retreat sites for ICI intensives
• Develop all banquet event order (BEOs) including food & drink, space set-up, timeline, headcount, A/V, etc. for each day of ICI intensive
• Synch up BEOs with ICI Agenda
• Develop and manage ICI program books for Intensives
• Manage prep needs & on-site logistics with core faculty, staff, and presenters
• Provide other administrative and event support for ICI Team, Faculty, Presenters and Advisors as needed

RSF Events: Fundraisers & Gathering

• Develop annual plan and calendar for fundraising events and gatherings in partnership with the Marketing and Client Engagement teams
• Manage all communications related to event invitations and follow-up
• Oversee production of quarterly Community Pricing Gatherings (in-person and online)
• Manage RSF events calendar; research industry events and share suggestions with client-facing teams for attendance and speaking engagements
• Oversee day-of onsite tasks for all RSF events (client gatherings, meetings, dinners, etc.)

Webinars & Podcasts

• Design webinar and podcast program to showcase RSF’s work, clients, and thought leadership in support of fundraising goals and RSF’s strategic priorities
• Manage annual calendar of webinars and podcasts;
• Identify topics and speakers in collaboration with client-facing teams
• Develop PowerPoint presentations for webinars as needed

Sponsorships

• Participate in RSF’s Sponsorship Committee
• Ensure RSF’s fundraising and gathering calendar coordinates with sponsored events
• Assist with identifying opportunities for add-on RSF events at sponsored conferences

Knowledge, Skills, and Abilities:

Minimum 5 years’ of relevant experience

Experience with social enterprises or social finance preferred

Experience assisting fellowship or educational programs a plus

Prior training or familiarity with diversity, equity, and inclusion initiatives

Strong written and oral communication skills, including the ability to draft, review, and edit communications, collateral, and presentations

Strong interpersonal and listening skills required, with sensitivity and appreciation for diverse viewpoints and various communication styles

Solid understanding of event and program budgets; ability to forecast event costs

Excellent organizational and systems thinking skills

Strong project management skills

Strong event planning and implementation skills

Excellent attention to detail

Public speaking experience a plus

Excellent knowledge of Microsoft Outlook, Word, Excel, and PowerPoint required

Experience with mass email campaign tools

Strong Excel and database experience including the development and maintenance of accurate reports

Exceptional Salesforce skills

Strong leadership and team building skills

Ability to exercise good judgment, with minimal supervision, to manage time effectively, solve problems, determine and address RSF’s needs, respond appropriately to changing circumstances and priorities

The ability to take initiative and to independently make decisions, to think outside the box, and see the “big picture”

Ability to work well under pressure, and meet deadlines and complete tasks in a timely manner

Must be able to frequently communicate orally and by telephone

Must be able to work at RSF’s offices during regular office hours as set forth in RSF’s Employee Manual

Must be willing and able to travel for conferences and meetings within the United States and Canada

Compensation & Benefits:

The expected initial salary for this position is expected to be in the $85K range. Other benefits include:

• A fulfilling work environment at a supportive and entrepreneurially-driven organization
• A competitive compensation package including employer-paid medical, dental, and vision insurance benefits
• Very generous vacation and sick leave benefits plus nine paid holidays per year
• 403(b) plan with employer-paid contributions after one year of employment
• Exposure to innovative ideas, projects, and collaborative staff activities
• Access to numerous professional development opportunities

Application Instructions:

Please submit your resume via e-mail to HR@rsfsocialfinance.org along with a thoughtful cover letter. In the cover letter, please explain why you are interested in the mission, values, and activities of RSF Social Finance. Please also tell us why your skills and experience would make you successful in this role.

In the e-mail subject line, please write “Community Engagement Manager”.

Please note that applications without a cover letter will not be considered. No phone calls please.

Applications will be accepted on a rolling basis.

RSF Social Finance is an equal opportunity employer; candidates representing a diversity of backgrounds are encouraged to apply.