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Employment/Education Case Manager

Employer
The Center for Family Resources
Location
Marietta, Georgia
Closing date
May 2, 2019

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Focus Areas
Human Services
Job Function
Direct Service / Social Service, Social Work / Counseling
Position Type
Full Time
Degree Level
Bachelors

The Center for Family Resources is seeking a candidate for the following full-time position: Employment/Education Case Manager for Day and Evening Hours. Weekly Hours:  37.50

Employment/Education Case Manager to provide employment and education services to individuals in case management. Qualifications: Bachelors in Human Services or related field; one year’s experience in case management; experience in group facilitation; excellent presentation, communication, organization, and interpersonal skills; able to work with people from varied socio-economic backgrounds; ability to manage a variety of tasks in a fast-paced environment; flexible and willing to work on new projects when needed. 

Major Duties:

  1. Assesses clients to determine level of skills required for employment. 
  2. Provides career readiness training to assist clients to find and retain employment, job training, or education.
  3. Assists case management team in setting goals and accessing services needed to reach those goals.
  4. Coordinates the provision of life skills classes.
  5. Monitors clients’ progress and provides ongoing coaching through appointments and regular contacts. 
  6. Establishes relationships with potential employers and community organizations to enhance opportunities in employment and training. 
  7. Maintains client records in an accurate and timely manner. Enters and regularly updates data in the organization’s databases. 
  8. Ensures that program outcomes and accountability measures are being administered, monitored, and accurately reported.
  9. Provides supervision and training to volunteers.
  10. Completes Intake duties and adheres to agency policy on confidentiality.
  11. Follows all federal, state, and local guidelines for program administration.
  12. Performs other duties as assigned.

Minimum Qualifications:

Education:  Bachelors in Human Services or related field

Experience:  Minimum one year’s experience in case management; experience in group facilitation

Skills:  Excellent presentation, communication, organization, and interpersonal skills; able to work with people from varied socio-economic backgrounds; ability to manage a variety of tasks in a fast-paced environment; flexible and willing to work on new projects when needed

Supervision:

Given:  Program participants and volunteers

Received:  Director of Homeless Services

Contacts:

Internal:  All employees, management staff, program participants, and volunteers

External:  Community organizations, employers, educational institutions, and general public as needed to support the organization and programs

Constraints:

Physical:  Able to sit and/or stand for extended periods of time and be able to bend and lift light to medium size objects.

Mental:  Able to multi-task in a fast paced environment; have excellent problem-solving; communication, and interpersonal skills 

Emotional:  Positive attitude; courteous and professional demeanor; leads by example to promote positive employee morale and efficient operations

Impact:   This position is responsible for the efficient operation of each client’s employment plan and training. Unprofessional behavior or ineffective management of clients and/or programs could result in loss of funding for the organization.   

Send resume and salary requirements to CarolynBridges@TheCFR.org or fax to 770-423-2234.

No calls please. EOE

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